MGR - OUTPATIENT SERVICES

Universal Health Services, Inc.; Memphis (TN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive Compensation

Excellent Medical, Dental, Vision and

Prescription Drug Plan

401k plan with company match

Generous Paid Time Off

Tuition assistance

Job summary

Lakeside Behavioral Health System in Memphis, TN, seeks a Clinical Program Manager to coordinate patient care in line with our philosophy and objectives. The role covers program development, admissions, psychosocial assessments, individual/group/family therapy, treatment planning, discharge planning, utilization review, crisis intervention, and liaison work with referrals and departments.

This position offers a collaborative environment with opportunities for growth within UHS.

Qualifications

• Master's degree in Social Work, Clinical/Counseling, or Social Services related field required, licensure required.

Responsibilities

• Coordinate and care of patients in alignment with Lakeside's philosophy and objectives.
• Program development and business strategy.
• Personnel management activities including admissions and psychosocial assessments.
• Provide individual, group and family therapy; participate in treatment team planning.
• Discharge planning/case management; utilization review; crisis intervention.
• Liaise with referral sources and hospital departments.

Skills

Leadership

Management

Crisis intervention

Discharge planning

Family therapy

Case management

Supervision

Adult inpatient care

Education

Master's degree in Social Work or related field

Job description

Responsibilities

Lakeside Behavioral Health System provides an excellent opportunity for those seeking to be part of a team-oriented and compassionate organization. Our staff tell us that our team is their number one reason for working at Lakeside and we offer competitive compensation, excellent comprehensive benefits, opportunities for advancement, tuition assistance, and paid time off.

Since 1969, Lakeside has been the premier provider of specialized behavioral health and addictive disease services in the Memphis and Mid-South region. The 365-bed facility is one of the largest free-standing psychiatric hospitals in the United States. We are located on a serene 37-acre campus in northeast Shelby County, serving as the setting for the treatment for children, adolescents, young adults, adults and seniors. Lakeside's comprehensive programs treat disorders such as bipolar disorder, psychological trauma, depression and anxiety, mental illness and addictive disease disorders such as alcoholism, drug addiction and substance abuse.

JOB SUMMARY:

The Clinical Program Manager provides coordination and care of patients in a manner consistent with the philosophy and objectives of Lakeside Behavioral Health. The Clinical Program Manager is responsible for program development, business strategy and development, personnel management activities, admissions, psychosocial assessments, individual, group and family therapy, participation in treatment team planning, discharge planning/case management service, utilization review, crisis intervention and liaison services with referral sources and other departments within the hospital.

This opportunity provides the following:

• UHS is a challenging and rewarding work environment


• Growth and development opportunities within UHS and its subsidiaries


• Competitive Compensation


• Excellent Medical, Dental, Vision and Prescription Drug Plan for full-time and part-time positions


• 401k plan with company match for full-time and part-time positions


• Generous Paid Time Off

Qualifications

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. Staff must demonstrate flexibility for reassignment to units providing care to varied populations including, adults and dually diagnosed patients in an inpatient and partial hospital setting.

Education: Master's degree in Social Work, Clinical/Counseling, or Social Services related field required, licensure required.

Experience: Prior experience working with a psychiatric mental health population, preferably in an inpatient setting.

Licensure/Certification: TN LCSW, LPC, LP required.

Knowledge: Prefer knowledge of management, supervision, patient case management, discharge planning, group leadership skills, age specific growth and development, crisis and behavior management, family therapy theory and practice.

Supervision Received: Program Director, Director of Social Services

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500 corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies; and in 2025, ranked #271 on the Fortune 500; and was #355 among U.S. companies on Forbes Global 2000 World's Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company's founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute care facilities, 346 inpatient behavioral health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE: UHT). For additional information, visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotions and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.