Mgr, Global Digital Deployment

Mcneil Ab; United States; Hybrid; USD 140,000 - 190,000; Full time

Job summary

Kenvue is seeking a Mgr, Global Digital Deployment to lead deployment of Global Deliver digital capabilities across NA, EMEA, APAC and LATAM. You will coordinate roll-out, maintain documentation, track adoption, and support value realization with GPOs, regional BPOs, and enterprise digital partners in a hybrid role based in Summit, New Jersey.

The position requires 8–10 years in supply chain, strong experience deploying digital/analytic solutions, and proven stakeholder management.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Engineering, or Business (APICS / SCOR a plus).
• 8-10 years in supply chain / Deliver operations with end-to-end understanding of transportation, warehousing, order-to-cash, and cost-to-serve.
• Experience deploying digital/analytics solutions in multi-market environments (BRDs, UAT, adoption tracking).

Responsibilities

• Design and standardize Deliver/Order-to-Cash and Cost-to-Serve processes across markets.
• Coordinate roll-out activities for priority capabilities and track adoption against milestones.
• Maintain BRDs, deployment playbooks, and SOPs for priority capabilities.
• Govern data quality and monitor D&A dashboards; drive reduction in critical exceptions.
• Track benefits and socialize adoption/impact in leadership forums.
• Support analytics scaling and continuous improvement across regions.

Skills

Power BI

Tableau

Stakeholder management

Process design

Education

Bachelor's degree in Supply Chain/Engineering/Business

Master's degree in related field

Tools

SAP

TMS

CRM

Control tower platforms

Job description

Kenvue is currently recruiting for a:

Mgr, Global Digital Deployment

What we do

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

Role reports to:

Director Digital Deployment

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

Role Purpose

As a Mgr, Global Digital Deployment, you will serve as the functional owner responsible for executing the deployment of Global Deliver digital capabilities - coordinating roll-out, maintaining process and solution documentation, tracking adoption, and supporting value realization across NA, EMEA, APAC, and LATAM. The role applies solid supply chain / Deliver process knowledge to keep priority digital solutions running reliably and adopted in the regions, working closely with GPOs, regional BPOs, and enterprise digital partners (T&D and D&A).

Key Responsibilities

• Process Design & Standardization
  • Partner with the GPO and regional BPOs to map current-state Deliver / Order-to-Cash and Cost-to-Serve processes, surfacing pain points and hand-offs, and supporting the design of harmonized target-state processes.
  • Support the authorship of Business Requirement Documents (BRDs) with GPO/BPO and solution owners, and own the ongoing maintenance of BRDs, standardized deployment playbooks, and SOPs for priority capabilities such as Cost-to-Serve, Shipment Tracker, Load Optimization, OTIF-D and IA/AI.
  • Apply Deliver process standards (L3-L5) consistently across markets, securing agreement between Regional BPO and GPO stakeholders.
• Digital Capability Deployment
  • Coordinate roll-out activities for priority capabilities - Cost-to-Serve (CTR/CTD), Shipment Tracker, Load Optimization, OTIF-D, AI/IA - with regional stakeholders.
  • Track adoption and progress against agreed milestones; conduct quarterly readiness and adoption reviews (target >=90% sustained adoption).
  • Support the capability lifecycle - from digital intake and BRD through UAT and go-live.
• Data Quality Governance
  • Apply and maintain the standardized Digital Solutions Data Quality framework; document KDE ownership, validation standards, and escalation processes.
  • Monitor D&A data-quality dashboards and facilitate resolution of data-quality issues with solution owners (target >=20-30% reduction in critical exceptions).
• Business Impact & Value Realization
  • Partner with regional BPOs/GPOs and SMEs to track agreed benefit targets tied to Deliver digital capabilities.
  • Leverage D&A adoption reporting to socialize insights and provide adoption/benefit updates into existing leadership forums; escal
• Analytics & Continuous Improvement
  • Support scaling of analytics capabilities across regions; facilitate knowledge transfer and document best practices and lessons learned.
  • Contribute to continuous improvement by embedding basic process controls and KPI measurement into deployed solutions.
• Team & Culture
  • Guide and support direct report(s) and extended project resources; contribute to Global Deliver culture, engagement, and recognition initiatives.

What we are looking for

Required Qualifications & Experience

• Bachelor's degree in Supply Chain, Logistics, Engineering, or Business (APICS / SCOR a plus).
• 8-10 years in supply chain / Deliver operations with a good end-to-end understanding of transportation, warehousing, order-to-cash, and cost-to-serve.
• Process mapping and standardization experience; familiarity with SCOR-based process modelling.
• Experience supporting digital/analytics solution deployment in a multi-market environment (BRDs, UAT, adoption tracking).
• Data fluency - comfortable with Power BI / Tableau dashboards and data-quality basics.
• Strong stakeholder management across regions and functions; able to secure alignment between global and regional owners.

Desired Qualifications & Experience

• Master's degree in Supply Chain, Business, or related field; Lean Six Sigma, APICS, or PMP certification a plus.
• Working knowledge of multi-enterprise networks, SAP, TMS, CRM, control tower platforms, trade compliance/operations platforms
• Background in FMCG/CPG or other large multinational, multi-market environments.
• Familiarity with AI/IA-enabled supply chain sol