Manager (Global Deliver Ops Excellence)

Kenvue Germany GmbH; Summit (NJ); Hybrid; USD 124,000 - 175,000; Full time

Benefits offered by this job

Competitive benefits package

Paid holidays and vacation

Learning & development opportunities

Kenvuer Impact Networks

Job summary

Kenvue is seeking a Manager (Global Deliver Ops Excellence) to lead the global digital capability roadmap for Deliver, shaping strategy across NA, EMEA, APAC and LATAM. You will align business needs with standardized solutions, drive adoption, and influence governance in a highly matrixed organization.

The role requires 8+ years in supply chain leadership, strong analytics skills, and proven experience delivering large-scale digital programs across regions.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or related field (Master's / APICS / SCOR certification a plus).
• 8+ years in supply chain / Deliver operations with global or cross-regional program experience.
• Proven strategic leadership, roadmaps, and governance influence.

Responsibilities

• Own and evolve the multi-year Global Deliver digital capability roadmap with regional priorities.
• Co-own the capability roadmap with T&D and D&A; shape prioritization and standardization trade-offs.
• Represent Global Deliver in governance forums and influence executive decisions.
• Map current-state Deliver/Order-to-Cash and Cost-to-Serve processes with GPO/BPO.
• Lead the deployment of priority capabilities and ensure >90% adoption.
• Coach and develop a team of analysts; drive value realization and continuous improvement.

Skills

Supply chain leadership

Stakeholder management

Strategic program leadership

Digital analytics

Power BI/Tableau

Change management

Education

Bachelor's degree in Supply Chain/Engineering/Related

APICS/SCOR certification (plus)

Tools

Power BI

Tableau

Job description

Kenvue is currently recruiting for a:
Manager (Global Deliver Ops Excellence)

What we do

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information ,

Role reports to

Director Digital Deployment

Location

North America, United States, New Jersey, Summit

Work Location

Hybrid

What you will do

Serve as the senior global functional owner and strategic lead for Global Deliver digital capabilities, setting the multi-year capability roadmap and translating supply chain business needs into well-designed, standardized digital solutions that scale across NA, EMEA, APAC, and LATAM. The role blends deep supply chain / Deliver process knowledge with strong process design discipline and enterprise-level influence — unifying fragmented, manual ways of working into scalable, data-driven capabilities, shaping investment trade-offs in enterprise governance forums, and building the team and operating model that sustains adoption and value realization. Acts as a trusted advisor to Global Deliver leadership and the connective tissue between the business, enterprise digital partners (T&D and D&A), and regional stakeholders.

Key Responsibilities

Strategy & Roadmap Ownership

• Own and evolve the multi-year Global Deliver digital capability roadmap, aligning capability investment with functional strategy and regional priorities.
• Co-own the Deliver capability roadmap with T&D and D&A; shape prioritization, funding, and standardization-vs-customization trade-offs to maximize enterprise value.
• Represent Global Deliver in enterprise and functional governance forums (Digital Council, Global Deliver Digital Steering, Regional Value Forums), influencing decisions at the executive level.

Process Design & Standardization

• Partner with the GPO and regional BPOs to map current-state Deliver / Order-to-Cash and Cost-to-Serve processes, surfacing pain points, hand-offs, and non-value-add steps, and facilitating the design of harmonized, scalable target-state processes.
• Support the authorship of Business Requirement Documents (BRDs) — partnering with GPO/BPO and solution owners — and own the ongoing maintenance of BRDs, standardized deployment playbooks, and SOPs for priority capabilities such as Cost-to-Serve, KONNECT Shipment Tracker, Load Optimization, and OTIF-D.
• Set SCOR-aligned Deliver process standards (L3-L5) that are globally consistent yet flexible to regional nuance, securing harmonized agreement between Regional BPO and GPO stakeholders.

Digital Capability Deployment & Scaling

• Deliver regional roll-out milestones for priority capabilities — Cost-to-Serve (CTS: CTR/CTD), KONNECT Shipment Tracker, Load Optimization, and OTIF-D — with regional stakeholders.
• Establish clear ownership and accountability across regions; conduct quarterly adoption and readiness reviews to drive ≥90% sustained adoption.
• Act as Global Program Owner / functional lead across the capability lifecycle — from digital intake and BRD through UAT and go-live.

Data Quality Governance

• Implement and maintain a standardized Digital Solutions Data Quality framework; define KDE ownership, validation standards, and escalation processes.
• Monitor DTO data-quality dashboards, pilot automated monitoring, and sustain a governance cadence to reduce critical data-quality exceptions (target ≥20-30%).

Business Impact & Value Realization

• Partner with regional BPOs/GPOs and SMEs to align on and track agreed benefit targets tied to Deliver digital capabilities.
• Leverage D&A adoption reporting to socialize insights, reinforce accountability, and bring digital-savings context into Global Deliver leadership forums; escrow risks through governance channels.

AI, Analytics & Continuous Improvement

• Identify opportunities to scale AI and analytics capabilities across regions; enable knowledge transfer and document best practices and lessons learned.
• Champion a continuous-improvement mindset, embedding process controls and KPI/SLA measurement into digital solutions.

Leadership & People Development

• Lead, coach, and develop a team of analysts and matrixed regional deployment resources; build functional capability and succession strength within the team.
• Set direction and standards of work, manage performance, and foster an inclusive, high-accountability team culture.
• Sponsor and lead Global Deliver culture, engagement, and recognition initiatives; act as a change leader driving adoption of new ways of working across regions.

What we are looking fo r

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Engineering, Business, or related field (Master's / APICS / SCOR certification a plus).
• 8+ years in supply chain / Deliver operations, including experience leading global or cross-regional programs end-to-end (transportation, warehousing, order-to-cash, and cost-to-serve).
• Proven strategic and program leadership — setting roadmaps, shaping investment cases, and influencing senior stakeholders in governance forums.
• Proven process design capability — process mapping, current/target-state design, SCOR-based modelling, and standardization across markets.
• Demonstrated people leadership — building, coaching, and developing teams and managing performance.
• Experience deploying digital/analytics solutions in a global or multi-market environment, working with BRDs, UAT, and adoption tracking.
• Strong data fluency — comfortable with Power BI / Tableau dashboards, data-quality governance, and translating data into business insight.
• Executive-level stakeholder management and influence across regions, functions, and seniority levels; able to secure alignment between global and regional owners.

What’s in it for you

Annual base salary for new hires in this position ranges:
$124,100.00 - $175,200.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job-related factors.

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.