Mgr, Digital Population Health Applications Transformation - IT - Full Time

Southern New Hampshire Health; Concord (NH); Hybrid; USD 110,000 - 160,000; Full time

Job summary

SolutionHealth in Concord, NH seeks a Manager for Digital Population Health Applications Transformation to lead planning, delivery, and adoption of Epic DPH applications. You will drive digital front door initiatives, population health strategy, and care coordination improvements across IT and clinical partners.

The role focuses on translating strategic priorities into executable roadmaps, funded initiatives, and measurable outcomes, with a strong emphasis on patient engagement and value-based

Qualifications

• Bachelor’s degree in Healthcare, IT, Business, or equivalent experience.
• ITIL Foundation Certification within 6 months of hire and active Epic certification in at least one: MyChart, Healthy Planet, Cheers, HIM.
• At least five years of IT/healthcare experience, including three years in IT infrastructure management.

Responsibilities

• Provide direct leadership and accountability for assigned teams, services, or functional areas, including setting priorities and managing daily execution
• Supervise, assign work, evaluate performance, provide feedback, and support professional development of staff
• Manage operational issues, incidents, and service disruptions within scope, escalating as necessary to protect patient care, compliance, or business operations
• Ensure assigned services comply with organizational policies, regulatory requirements, and governance standards
• And more

Skills

Leadership

Staff management

Project delivery

Regulatory compliance

Education

Bachelors degree in Healthcare, Information Technology, Business

Tools

Epic Certification

ITIL Foundation Certification

Job description

Who We Are:

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative focusing on patients, community, clinicians, outcome, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

The Manager, Digital Population Health Applications Transformation is responsible for leading the planning, delivery, and adoption of enhancements, optimization efforts, and transformational initiatives across the full compliment of Epic DPH Applications, including Epic Healthy Planet, MyChart, Cheers, Hello World, Welcome, EpicCare Link, and related digital population health capabilities. This role advances the digital front door and patient engagement strategy by enabling seamless, intuitive, and connected digital experiences that span patient access, communication, engagement, and longitudinal health management. In parallel, the Manager leads the evolution of population health applications to support proactive care management, quality performance, and value-based care outcomes. Through disciplined project delivery, workflow redesign, platform optimization, automation, and modernization, the Manager drives improvements in patient experience, care coordination, and population health outcomes. The Manager partners closely with Population Health, Clinical, Access, and operational leaders, as well as IT peers, to translate strategic priorities and business needs into executable roadmaps, funded initiatives, and measurable outcomes.

What You’ll Do:

• Provide direct leadership and accountability for assigned teams, services, or functional areas, including setting priorities and managing daily execution
• Supervise, assign work, evaluate performance, provide feedback, and support professional development of staff
• Manage operational issues, incidents, and service disruptions within scope, escalating as necessary to protect patient care, compliance, or business operations
• Ensure assigned services comply with organizational policies, regulatory requirements, and governance standards
• And more

Who You Are:

Education:

Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education), Required

Licensure/cert:

ITIL Foundation Certification within 6 months of hire Must possess an active Epic certification in at least one of the following: MyChart, Healthy Planet, Cheers, HIM, Required

Experience:

A minimum of five (5) years of combined IT/Healthcare experience, of which included a minimum of three (2) years of experience managing IT Infrastructure., Required

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!