Mgr Decision Sup Analytics Bus Int

University of Maryland Faculty Physicians, Inc; Baltimore (MD); On-site; USD 120,000 - 160,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc in Baltimore, MD seeks a Manager, Decision Support, Analytics & Business Integrity to lead departmental business intelligence, performance analytics, and decision support initiatives.

You will develop meaningful performance metrics, dashboards, forecasting models, and tools, partnering with Revenue Cycle, Finance, IT, and leadership to establish reporting standards, ensure data integrity, and drive continuous improvement.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum five (5) years of healthcare analytics, operations, or related experience.
• Minimum two (2) years of supervisory or project leadership experience.
• Experience with BI platforms, data analytics, dashboards, and performance reporting preferred.
• Ability to work independently with minimal supervision.

Responsibilities

• Lead departmental business intelligence, analytics, and decision support initiatives.
• Develop meaningful performance metrics, dashboards, and forecasting models.
• Collaborate with Revenue Cycle, Finance, IT, and leadership to standardize reporting and improve outcomes.

Skills

Leadership

Analytics

Data storytelling

Independence

Education

Bachelor's degree in Business Administration, Healthcare Administration, Finance, Analytics, Public Health, Information Systems, or related field

Tools

Tableau

Power BI

Job description

UMPB - Professional Bldg.
Baltimore, MD 21201, USA

Description

Reporting to the Chief Administrative Officer (CAO) and also working to directly support the Chair, the Manager, Decision Support, Analytics & Business Integrity (MDSABI) provides leadership for departmental business intelligence, performance analytics, operational decision support, business integrity initiatives, and process improvement activities. This position is responsible for transforming operational and financial data into actionable insights that support strategic and tactical operational decision‑making across the department. The Manager serves as a trusted advisor to departmental executive leadership by developing meaningful performance metrics, dashboards, forecasting models, and analytical tools that improve financial, operational, and revenue cycle outcomes. The position leads efforts to identify performance trends, operational risks, data quality concerns, compliance vulnerabilities, and revenue integrity opportunities while recommending corrective actions and sustainable solutions. The MDSABI collaborates closely with Revenue Cycle Operations, Finance, Practice Operations, Information Technology, Quality Assurance, and clinical and administrative leadership to establish consistent reporting standards, monitor key performance indicators, evaluate business performance, and support strategic initiatives. This role is responsible for ensuring the accuracy, integrity, and governance of critical business data while promoting a culture of continuous improvement, accountability, and data-driven decision‑making. The Manager leads business integrity reviews, operational audits, workflow analyses, and process redesign initiatives that improve efficiency, optimise revenue cycle performance, reduce waste and redundancy, strengthen controls, and enhance organisational effectiveness. The position serves as a subject matter expert in departmental data, reporting methodologies, and operational analytics and provides recommendations to leadership regarding opportunities for improvement, resource allocation, and performance optimisation; other duties as assigned.

EDUCATION and/or EXPERIENCE

• Bachelor's degree in Business Administration, Healthcare Administration, Finance, Accounting, Analytics, Public Health, Information Systems, or a related field required
• Minimum five (5) years of progressively responsible experience in healthcare analytics, business operations, decision support, finance, revenue cycle, performance improvement, or related field
• Minimum two (2) years of supervisory, management, project leadership, or team leadership experience
• Experience with business intelligence platforms, data analytics, dashboard development, and performance reporting strongly preferred. Healthcare provider practice, physician enterprise, academic medicine, or revenue cycle experience preferred
• Must be able to work independently with minimal supervision

Total Rewards

The referenced base salary range represents the low and high end of University of Maryland's Faculty Physician's Inc. salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographical location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/ training and other qualifications. University of Maryland Faculty Physician's Inc. offers a total rewards package that supports our employee's life, career and retirement. More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.