MGH Unit Coordinator | Orthopedics unit

Massachusetts General Hospital; Boston (MA); On-site; USD 53,196,000 - 76,162,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental and Vision insurance

Tuition Reimbursement

Shift differential for evenings, and n

Generous paid time off

Subsidized MBTA pass (50% discount)

Childcare and emergency backup care

Hospital paid retirement plan and tax‑

Perks: discounts on tickets/passes

Membership to MGB Fitness Center

Job summary

Mass General Brigham is seeking a Unit Coordinator for the Evening shift to provide administrative support across a 30-bed Orthopaedics/OMFS unit. You will coordinate patient flow, admissions, discharges and transfers, and liaise with clinicians and visitors to ensure quality service.

The role requires strong MS Office skills, medical terminology familiarity, and 1–2 years of admin experience in a healthcare setting. Evening availability and occasional weekend coverage are expected.

Qualifications

• High school diploma or equivalent; associate's degree preferred.
• Certified Health Unit Coordinator preferred.
• Administrative support experience 1–2 years required.
• Familiarity with medical terminology sought.

Responsibilities

• Provide clerical support to the floor/unit administration.
• Greets patients and families professionally and coordinates with staff.
• Manage information at central nursing station and throughout the unit.
• Schedule consultations, tests, procedures, and patient transport.
• Enter admissions, discharges and transfers accurately into the EMR.
• Coordinate with ancillary services for equipment and supplies.
• Assist manager with payroll duties or staff scheduling as needed.

Skills

MS Office

Medical terminology

Communication

Time management

Office procedures

Phone system

Interpersonal skills

Office equipment

Education

High School Diploma or equivalent

Associate's degree preferred

NAHUC certification preferred

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

• Evenings shift (12pm-8pm)
• 3x shifts per week.
• Mandatory shift every other weekend.
• Scheduled holiday schedule.

White 6 is seeking a medical professional to works as a Unit Coordinator, with evening availability, and to provide rotating coverage on weekends and scheduled holidays.

White 6 is a 30-bed unit with the clinical specialty being Orthopaedics and Oral Maxillofacial/Medical. The population of patients includes elective total joint replacement, trauma, and orthopedic oncology. Fast paced, exciting environment.

Ideal applicants with weekday and weekend availability, at the shift times posted will be strongly considered for an interview. The position does require fully paid day shift training, before start.

What do we have to Offer*

• Weekly pay
• Medical, Dental and Vision insurance.
• Tuition Reimbursement.
• Shift differential for evening, nights, and weekends.
• Generous paid time off. - Subsidized MBTA pass (50% discount).
• Resources for childcare and emergency backup care.
• Hospital paid retirement plan and tax-sheltered annuity plan.
• Employee "Perks" - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events
• Membership to MGB Fitness Center

Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care?

No

Essential Functions

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviours are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviours that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.