MGH Unit Coordinator | Cardiology Access | MGH

Mass General Brigham; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mass General Brigham is seeking a highly motivated Unit Coordinator for the Cardiology Access unit in Boston. This role provides essential administrative support, managing patient flow and communication within the unit, ensuring an efficient operation while contributing to patient care.

Benefits

Paid training

Discount MBTA

Market-leading shift differential

Career development programs

Leading benefits and childcare options

Qualifications

• 2-3 years of administrative support experience required.
• Familiarity with medical terminology preferred.

Responsibilities

• Provides administrative support in a Cardiology Access unit.
• Manages patient information and communication effectively.
• Schedules consultations and manages unit clerical duties.

Skills

Strong verbal & written communication

Proficiency with office procedures

Ability to manage confidential information

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

MGH Unit Coordinator | Cardiology Access | MGH

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MGH Unit Coordinator | Cardiology Access | MGH

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Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Cardiology Access unit is in search of a highly motivated and dedicated administrative professional to join our team as a Unit Coordinator. This individual must be able to provide Day and Night schedule, and coverage on rotating weekends and holidays.

Ellison 11 is a (36) bed Cardiology Access unit located in Boston, MA. Staff on this unit specializes in the care of patients with acute coronary syndromes, arrhythmias, heart failure and other vascular diagnoses.

Schedule*

• Days (7am- 7:30pm),
• Mandatory weekend and rotating holiday schedule
  
  

What do we have to offer*?

• Work/Life: Weekly Salary, paid training, discount MBTA and market-leading shift differential on evening, nights, weekends for candidates seeking a balance to thrive professionally and personally.
• Growth: Career and skills development programs available, as well as an opportunity to work administratively in medicine, or to start a career in medical administration.
• Award Winning: #1 Best Regional Hospital and on “America’s Best Hospital” in Boston, Massachusetts from U.S. News Best Hospitals for 2024-2025.
• Employee-centric: As the #1 employer in Massachusetts, our full benefits, perks, childcare coverage options, and retirement programs are industry-leading and centered around your importance to this field.
  
  

Summary

Job Summary

Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

This position does not require Patient Care.

Essential Functions*

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
  
  

Qualifications

Education

High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?

No

Experience

administrative support experience 2-3 years required

Knowledge, Skills and Abilities*

• Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.
  
  

Additional Job Details (if Applicable)

Remote Type

Onsite

Work Location

267 Charles Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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