MFT Platform Engineer: Secure File Transfer Expert

Ameriprise Financial; Minneapolis (MN); On-site; USD 115,000 - 157,000; Full time

Benefits offered by this job

Health, dental and life insurances

401(k)

Paid time off

In-office collaboration four days per/

Job summary

Ameriprise Financial is seeking a MFT Platform Administrator to oversee day-to-day operations, security, and reliability of the enterprise Managed File Transfer ecosystem, including IBM Sterling B2B Integrator and AWS Transfer Family.

You will monitor production, perform root-cause analysis, manage certificates, and collaborate with Cybersecurity, Infrastructure, and Networking teams in Minneapolis to ensure high availability and data integrity.

Qualifications

• 5-7 years of relevant work experience in enterprise file transfer environments.
• Hands-on expertise with IBM Sterling B2B Integrator and Sterling Control Center.
• Experience supporting Connect:Direct, SFTP, FTPS, HTTPS, AS2, and enterprise B2B integrations.
• Experience with certificate management, PKI infrastructure, TLS/SSL, SSH, and PGP encryption technologies.
• Working knowledge of DMZ architectures, firewall policies, network routing, load balancers, DNS, and secure communication patterns.
• Experience supporting AWS cloud technologies including AWS Transfer Family, S3, and MRAP solutions.

Responsibilities

• Provide Level 2/Level 3 operational support for enterprise file transfer platforms and ensure adherence to business SLAs.
• Monitor and support production file transfer activities, investigate failures, perform root-cause analysis, and drive problem resolution.
• Configure, manage, and troubleshoot secure file transfer protocols including Sterling Connect:Direct, SFTP, FTPS, HTTPS, AS2, and Mailbox Browser Interface (MBI).
• Perform daily operational activities including monitoring, alert management, capacity management, patching, health checks, and platform maintenance.
• Support disaster recovery exercises, resiliency testing, TRR activities, and high-availability initiatives to ensure business continuity.
• Coordinate firewall requests, network connectivity troubleshooting, DMZ deployments, proxy configurations, and secure partner onboarding activities.
• Develop and maintain operational runbooks, support documentation, monitoring standards, and knowledge articles.
• Drive continuous improvement initiatives focused on automation, self-service capabilities, operational efficiency.

Skills

Production support

Operational discipline

Incident response

Automation mindset

Education

Bachelor’s degree in CS/Engineering or related field

Equivalent work experience

Tools

IBM Sterling B2B Integrator

Sterling Control Center

Connect:Direct

AWS Transfer Family

MRAP (AWS MRAP)

Job description

Ameriprise Financial is seeking a MFT Platform Administrator to oversee day-to-day operations, security, and reliability of the enterprise Managed File Transfer ecosystem, including IBM Sterling B2B Integrator and AWS Transfer Family.

You will monitor production, perform root-cause analysis, manage certificates, and collaborate with Cybersecurity, Infrastructure, and Networking teams in Minneapolis to ensure high availability and data integrity.