Metrology Lab Manager

Keysight Technologies, Inc.; Santa Rosa (CA); On-site; USD 164,000 - 273,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

401(k) Plan

Paid holidays

Tuition reimbursement

Job summary

Keysight Technologies is seeking a senior supervisor for the calibration lab and manufacturing product line. You will lead day-to-day operations, ensure compliance with quality systems, and drive process improvements across a global team.

The role requires a technical degree and substantial metrology/QA experience, with leadership responsibilities and strong cross-functional collaboration. California-based position with competitive benefits and growth opportunities.

Qualifications

• BA or BS in a technical discipline with 6+ years in metrology or QA.
• Minimum 3 years in supervisory/lead role in a technical setting.
• Strong communication skills to interact with internal and external customers.
• Knowledge of regulatory standards: ASTM, NADCAP, ISO 9001, ISO 17025, AS9100.
• Solid understanding of dimensional metrology and test methods.
• Leadership and proactive collaboration in dynamic environments.

Responsibilities

• Oversee calibration lab and manufacturing product line workflows.
• Maintain procedures, work instructions, and forms.
• Foster a team atmosphere through communication, feedback, and incentives.
• Support calibration and certification projects with engineering, product development, and quality teams.
• Monitor and report metrics on performance and quality.
• Manage departmental budget and resources.
• Drive Continuous Process Improvement with LEAN, 5S, and Six Sigma.

Skills

Metrology

Quality Assurance

Leadership

LEAN / Six Sigma

Electrical theory

Education

Bachelor's degree in a technical discipline

BS in Engineering

Tools

LIMS

MS Office

Job description

Overview

Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

Responsibilities

• Leads, directs, maintains, and delegates the workflow of calibration lab (mechanical and electrical) and manufacturing product line activities
• Responsible for all procedures, work instructions, and forms utilized in the day-to-day operation.
• Responsible for creating/maintaining a team atmosphere through effective communication, constructive feedback, corrective actions, and incentives to perform.
• Works with the Management Team with regards to maintaining and improving the Quality Management System
• Monitor and ensure technical competence of direct reports.
• Monitor and report weekly, monthly, quarterly, annual metrics for performance management. Including Return to Factory Turn Around Time, Out Of Tolerance reporting, and customer satisfaction.
• Assigns, directs and follows up on tasks and processes.
• Leads and enforces Continuous Process Improvement Activities with a strong emphasis on LEAN methodology, including 5S, Six Sigma, or other quality improvement methodologies.
• Maintains business controls and processes.
• Interface with engineering, product development, and quality teams to support calibration and certification projects.
• Management of departmental budget.

Qualifications

Required:

• BA or BS Degree in a technical discipline or equivalent and minimum of 6 years of experience in metrology or quality assurance.
• Proven supervisory / team lead skills (minimum of 3 years in a technical lead/supervisory role).
• Technical background in Electronics, preferably in Network Analyzers and/or Test and Measurement Accessories
• Strong knowledge of relevant regulatory standards (e.g., ASTM, NADCAP, ISO 9001, ISO 17025, AS9100).
• The role requires strong oral and written communication skills to effectively interact with various levels of internal and external customers. Candidates must be able to solve practical problems and work efficiently under tight deadlines.
• Solid understanding of dimensional metrology, electrical/electronic theory, electro-mechanical systems, and test methods.
• Strong leadership ability and positive, proactive approach to working in a dynamic, progressive environment.

Preferred:

• Master’s degree or higher in a relevant scientific field.
• Experience with laboratory information management systems (LIMS) and electronic documentation.
• Certification in quality management or laboratory management (e.g., ASQ Certified Manager of Quality/Organizational Excellence).
• Advanced knowledge of Microsoft Office, specifically Excel, PowerPoint, and Access.
• Prior calibration lab management experience, managing 10-20 people.
• Experience with the manufacture of electrical test equipment and accessories
• Experience with North American and international National Metrology Institutes (NIST, PTB, METAS, NMIJ and/or equivalent entities).
• Proven ability to excel in cross functional and global teams.

The level of role will be based on applicable experience, education and skills;

Most offers will be between the minimum and the midpoint of the Salary Range listed below.

California pay range: MIN $163,950.00, MIDPOINT $218,600.00 - MAX $273,250.00

Note: For other locations, pay ranges will vary by region

US Employees may be eligible for the following benefits:

• Medical, dental and vision
• Health Savings Account
• Health Care and Dependent Care Flexible Spending Accounts
• Life, Accident, Disability insurance
• Business Travel Accident and Business Travel Health
• 401(k) Plan
• Flexible Time Off, Paid Holidays
• Paid Family Leave
• Discounts, Perks
• Tuition Reimbursement
• Adoption Assistance
• ESPP (Employee Stock Purchase Plan)

#LI-EY1

Careers Privacy Statement

Keysight is an Equal Opportunity Employer.