METRO Streetcar Operator

YWCA USA; North Little Rock (AR); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer paid life insurance

403(b) or 457(b) plan

Job summary

Rock Region METRO is seeking a Streetcar Operator for a full-time role in North Little Rock, AR. The position requires operating a streetcar on a fixed route, ensuring safety and timeliness, and assisting passengers, including those with disabilities.

The operator will communicate via two-way radio and provide information on local attractions. The role offers competitive hourly pay starting at $18.00 with paid training, a full benefits package, and opportunities for advancement within METRO.

Qualifications

• Excellent public relations skills, clear speaking voice.
• Ability to read, write, and perform basic math.
• Ability to work varied hours including weekends.

Responsibilities

• Operates streetcars on a designated route within a schedule.
• Assist passengers with boarding, including those with disabilities.
• Collect fares and issue transfers as required.
• Provide information and respond to passenger inquiries.

Skills

Public speaking

Customer service

Education

High School Diploma or GED

Job description

Rock Region METRO Job Fair on Upcoming Date: September 19, 2026, from 9-11:45 a.m. Location: 901 Maple Street, North Little Rock, AR 72114

Pay $18.00 per hour. Paid training

Must possess a Class D driver's license with good driving record.

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Direct Deposit
• Credit Union Membership
• Uniforms Provided
• Fulfilling Work
• Community Service
• Work-Life Balance

Rock Region METRO Job Fair on Upcoming Date: September 19, 2026, from 9-11:45 a.m. Location: 901 Maple Street, North Little Rock, AR 72114

Pay $18.00 per hour. Paid training

Must possess a Class D driver's license with good driving record.

Employee Benefits & Perks

• Company Advancement Opportunities
• Dental, Vision, and Employer Paid Health Insurance
• Employer Paid Disability & Life insurance
• 457 (b) Deferred Compensation Retirement Plan
• Paid Vacation, Paid Holidays & Paid Sick Leave
• In-house Training Opportunities
• Transit Passes for Employees & Eligible Dependents
• Bi-weekly Pay
• Overtime Eligibility
• Direct Deposit
• Credit Union Membership
• Uniforms Provided
• Fulfilling Work
• Community Service
• Safety/Attendance Awards
• Work-Life Balance

A METRO Streetcar Operator operates a streetcar on an overhead electric power supply and travel across the Main Street Bridge over the Arkansas River to connect tourists, visitors, and locals to the cities major art and entertainment venues, restaurants, museums, parks, shops, libraries, and neighborhoods located in the downtowns. Streetcar operators provide information on historic sites, current economic revitalization efforts, community events, future expansion plans, and other news and facts from your vista on the heated and cooled streetcars. This is a full-time position and the person selected to fill this position must be flexible in the hours of work and will be required to work weekends. Customer-friendly attitude is critical to this position.

Responsibilities Include But Are Not Limited To The Following

• Operates streetcars in a safe, courteous, and reliable manner on a designated route within a defined time schedule. Directs and assists passengers in a safe and orderly fashion in boarding and deboarding. Provides assistance to people with disabilities and the elderly as required including operating platform wheelchair lifts.
• Operates and communicate a two-way radio system as regulated by the FCC. Notifies central dispatch/and or METRO Streetcar Manager of deviations, overload, accidents or passenger incidents. Notify central dispatch/and or METRO Streetcar Manager of passengers’ medical or behavioral problems and vehicle mechanical or electrical trouble. Complete and submit written reports concerning passenger incidents, accidents and route deviations.
• Responsible for the collection of appropriate fares. Distribute and collect transfers, tickets and coupons. Dispenses information to passengers as requested.
• Advise passengers of rules and regulations when necessary.
• Be able to describe attractions, history and cultured features to tourists in a pleasant manner. Drivers will ALWAYS need the ability to demonstrate a “customer-friendly attitude.”

Qualifications

• Must be High School Graduate or General Education Degree
• Two to four years related work experience
• Three (3) years of verifiable driving experience and one (1) year of experience working with the general public.
• Must have a good driving record as defined by METRO. M
• Must have the ability to pass a pre-employment background check, DOT medical examination, and drug screen.
• Must be able to comprehend written & oral directions, bulletins, routes, fares, etc.
• Excellent public relations skills, clear speaking voice.

Knowledge Of

• Traffic laws, ordinances, rules and driving courtesies involved in transit operations.
• Principles and practices of customer service.
• Safe driving practices.

Ability To

• Learn METRO’s policies and procedures.
• Read, write, and make basic mathematic calculations.
• Work varied hours to cover scheduled operations.
• Exercise good judgment and problem-solving skills.
• Understand and follow oral and written instructions spoken or written in English.
• Operate vehicles safely and efficiently.
• Provide on-time and dependable service to the public.
• Learn METRO Streetcar’s routes and schedules.
• Maintain a friendly and courteous demeanor when interacting with the public, passengers, and fellow employees through tactful, patient, and courteous interactions.
• Keep accurate recorded logs of trip information when required.

Full package of benefits including health, dental, vision, 457(b) retirement, paid vacation & sick days.

Salary Range: Training/Starting $18.00 per hour

Employment Statement

METRO is firmly committed to a policy of equal employment opportunity and will administer its candidate evaluation and hiring, personnel policies, and conduct employment practices in a manner that results in treatment based upon merit, experience, and other work-related criteria, without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Strong preference given to local central Arkansas candidates.