Metrics & Reporting Senior Associate - DOME - Activation (Hybrid)

Google Operations Center; Chicago (IL); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Free meals onsite

Job summary

Google Operations Center in Chicago is seeking a Marketing Campaigns Analyst to join our Marketing DOME Activation team. You will partner with stakeholders to define audiences, build segmentation, manage lead scoring, and ensure data integrity between databases and CRMs.

This full-time role emphasizes collaboration across technical and non-technical teams and requires strong reporting skills. The base salary range is $65,000 - $78,000 plus bonus and benefits.

Qualifications

• 3+ years overall experience in SQL including building custom audience segments.
• Experience in SFDC or similar CRM tools.
• Strong understanding of audience segmentation and targeting.

Responsibilities

• Partner with stakeholders to define and build target audiences.
• Develop segmentation strategies, including suppression lists.
• Communicate campaign performance results to diverse teams and stakeholders.
• Collaborate effectively with technical and non-technical teams.
• Manage lead scoring and routing.
• Build reporting dashboards and ad hoc reports for marketers.
• Ensure data integrity between databases and CRMs.

Skills

SQL proficiency

CRM tools

Audience segmentation

Tools

APIs

Campaign dashboards

CRM tools (SFDC)

Job description

Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us! The Marketing DOME Activation team empowers marketing partners to strategize, build, test, and execute impactful email campaigns for Google Cloud products.

The base salary range for this full-time position is $65,000 - $78,000 + bonus + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in this role posting reflect the base salary only, and do not include bonus or benefits. Some benefits information is included in this job description, and your recruiter can share more about the specific salary range and benefits for this position during the hiring process.

Position Responsibilities

• Partner with stakeholders to define and build target audiences
• Develop segmentation strategies, including suppression lists
• Communicate campaign performance results to diverse teams and stakeholders
• Collaborate effectively with technical and non-technical teams
• Manage lead scoring and routing
• Build reporting dashboards and ad hoc reports for marketers
• Ensure data integrity between databases and CRMs

Minimum Qualifications

• 3+ years overall experience in SQL including building custom audience segments
• Experience in SFDC or similar CRM tools
• Strong understanding of audience segmentation and targeting

Preferred Qualifications

• Experience with ESP or marketing automation tools
• Experience creating or working with APIs
• Experience developing and managing campaign dashboards
• Strong reporting skills with a focus on future campaign optimization
• Proven analytical skills and a track record of problem-solving
• Experience presenting to stakeholders
• Proficient in campaign reporting with a history of performance optimization
• Ability to thrive in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Join us in building something special at GOC, where we’re creating the best possible journey for our customers and employees. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. We believe an amazing customer experience begins with an amazing culture, and we help you be your best through leadership that listens, a culture of growth, and resources for wellbeing. With locations from North America to Asia, we hope you'll explore opportunities in your corner of the world.