Meter Service Rep - Greenpoint

National Grid Plc; New York (NY); On-site; USD 26,000 - 37,000; Full time

Job summary

National Grid plc in New York City seeks a Meter Service Representative to read gas meters in the field and support the Customer Meter Services team. You’ll walk daily, climb stairs, and work in all weather while performing reading, installation of AMR devices, and related field duties.

The role requires a high school diploma or GED, a valid driver's license, and willingness to work varied shifts. Union membership is required.

Qualifications

• High School Diploma or GED required.
• Aptitude for mechanical and gaswork and safety awareness.
• Excellent interpersonal and communication skills with customers.

Responsibilities

• Read all types of gas meters in the field.
• Walk approximately 2-5 miles per day.
• Climb 15-250 flights of stairs daily and kneel/bend 60%.
• Install and replace automated meter reading devices.
• Prepare reports, maintain logs, and drive a company vehicle.
• May assist Technician or Working Leader as needed.
• Possess basic tool knowledge and perform field tasks.

Skills

Interpersonal communication

Positive attitude

Customer service

Mechanical aptitude

Gaswork knowledge

Education

High School diploma or GED

Tools

Gas meters

Handheld computer

Lock/reading tools

Job description

As a Meter Service Representative in the Customer Meter Services Department for New York City, you will experience the personal challenge of working for a world class organization and leader in the Utilities and Energy Industry.

Key Accountabilities

• Read all types of gas meters in the field.
• Walk approximately 2-5 miles per day.
• Must be able to climb 15 - 250 flights of stairs a day and requires kneeling and bending approximately 60% of your day while reading meters.
• Work independently and work in all types of weather (rain, sleet, snow, hot, cold, etc.)
• Leave missed reading cards in accordance with established procedure.
• Report all incorrect or unusual conditions observed in the field including gas meter piping for atmospheric corrosion.
• Install and replace automated meter reading devices.
• Perform physical locks on gas meters.
• May be assigned as a helper to assist aTechnician or Working Leader as required.
• Assist with pipe fitting up to 2 inches.
• Perform field collections.
• Perform work on advanced consumption accounts.
• Perform inside Service Line survey and atmospheric corrosion inspections in accordance with company procedure.
• Must be able to lift or carry heavy equipment (e.g., gas meters, handheld computer, cellar doors, tool bag, and tools).
• May be assigned to post company notices as needed.
• Prepare all necessary reports and participate in required surveys.
• Maintain files and logs, plot graphs, type; perform simple arithmetical computations involving addition, subtraction, multiplication and division of whole numbers, fractions, decimals and percentages.
• Ability to drive a company car / van or truck on a daily basis.
• Membership is required in Local Union 101 TWU.

Qualifications

• Candidates must be capable of moderately strenuous work and possess an aptitude for mechanical and gaswork.
• Additionally, candidates should possess very good interpersonal and communication skills, a positive attitude and be motivated and dependable while representing the company.
• This position interacts with customers directly to satisfy customers requests and complaints.
• High School Degree or GED required.
• Valid state driver's license required.
• Ability and willingness to work all shifts/schedules including holidays, nights, weekends and overtime as required/necessary.
• Basic knowledge of tools is required
• HVAC, mechanical or plumbing experience preferred.
• Six (6) months field experience or equivalent required.
• If selected for employment, you must pass the company paid training class.
• In addition to possessing the qualifications for this vacancy, employees selected will be expected to workovertime in accordance with departmental requirements and to participate in the Company's Emergency Restoration Program as may be required.
• Employees selected for this classification will be required to participate in federally mandated drug testingprograms prior to selection, randomly on a year-round basis, after an accident and for reasonable cause.
• Note: In order to proceed in the process, candidates are required to pass a physical and technical assessment.

More Information

Location: Greenpoint - Brooklyn, NY
Pay Rate: $23.15 per hour

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions, including the Federal Motor Carrier Safety Administration (FMCSA) and Pipeline Hazardous Material Safety Administration (PHMSA). As such, the Company’s testing programs and policies regarding the use of federally prohibited drugs or alcohol, for recreational or medical purposes, will remain in effect for these safety-sensitive, DOT covered positions.

Many of the terms and conditions of employment for this position are defined by a collective bargaining agreement that the Company has with a local union. Newly hired employees are bound by the terms of the collective bargaining agreement as well as other agreements between the Company and the local union.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.

National Grid operates in both the UK and US, with a broad portfolio of energy businesses dedicated to providing safe, reliable, and sustainable power.

From electricity and gas transmission to advancing clean energy and modernising grids, our work covers every aspect of the energy system.

Our energy flows through absolutely everything we do

Life here at National Grid is more than just our purpose or our values, it’s everything we put into everything we do. It’s our commitment to diversity and inclusion; how we help our employees learn and grow; and how we partner with and support the communities where we live and work. It’s all this, and so much more.

We leverage our collective strengths to do meaningful BIG work so that we can be at the heart of a fair and affordable energy future.

Your salary is reviewed each year against the market for your role, skills, knowledge and experience.

Incentive

Annual performance plan or bonus (depending on your role) rewards your contribution to our success each year.

Retirement

Generous pension plan with company contributions up to 12%.

Private medical insurance for self and family.