Meter Reader - Water/Wastewater Treatment

Veolia North America, LLC; Hardinsburg (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

Paid time off

Job summary

Veolia North America, LLC is hiring a Meter Reader to collect meter data and maintain strong relationships with customers. The role involves gathering data from varied sources, coordinating field data collection for multiple accounts, and supporting field inquiries related to utility billing issues.

The position includes assisting with account creation and field procedure improvements. Candidates should have a High School Diploma/GED and good PC skills, with strong communication abilities and

Qualifications

• High school diploma or GED required; some energy/utility exposure preferred.
• Ability to use MS Office and basic computer applications.
• Excellent communication and professional demeanor.

Responsibilities

• Collect meter information and maintain customer relationships.
• Consolidate data from multiple sources for reporting.
• Manage field data collection for multiple customers daily and monthly.
• Support field inquiries and assist with account creation data.
• Improve procedures for meter access and information handling.
• Assist with administrative tasks and back‑up phone support.

Skills

Good PC skills

Attention to detail

Strong communication

Phone etiquette

Prioritize work

Integrity

Education

High School Diploma/GED

Job description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose

The Meter Reader will be a key part of the team responsible for collecting meter information and maintaining good working relationships with all customers.

Primary Duties/Responsibilities

• Directly reporting to Supervisor.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer’s meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.
• Help out with other related maintenance work when necessary.
• GIS new and existing water and wastewater infrastructure.
• Assist on riding the garbage truck when needed.
• On call rotation with the maintenance staff.

Qualifications

Education/Experience/Background

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Knowledge/Skills/Abilities

• Good PC and Microsoft Office skills.
• Attention to details and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability/flexibility to learn and apply new skills.
• Ability to navigate through a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Additional Information

Benefits

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.