Meter Reader AMR and ERT Maintenance I

Summit Utilities; Little Rock (AR); On-site; USD 21,000 - 34,000; Full time

Job summary

Summit Utilities is seeking a Meter Reader to cover assigned routes, reading gas meters with Mobile Collector and Itron devices for timely and accurate billing. The role involves planning daily routes, verifying meter IDs, and reporting any irregularities in equipment or readings.

Candidates should have a High School Diploma and a valid driver's license, with a focus on safety and dependable customer service.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license is required.
• Ability to read meters using mobile handheld devices.
• Commitment to safety and reliable customer service.
• Equal employment opportunity statement included.

Responsibilities

• Read gas meters on assigned routes using automated equipment.
• Plan daily routes and update routes in handheld devices.
• Verify meter IDs and ensure accurate readings for billing.
• Identify non-registering meters and report issues with equipment.
• Ensure safety and respond to customer questions as needed.
• Occasionally overnight stays may be required for mobile collection.

Skills

Meter reading

Driver's license

Safety awareness

Education

High School Diploma

Tools

Mobile Collector

Itron device

Job description

Summit Utilities**

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 Americas Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

**POSITION SUMMARY**

Reads industrial, commercial, and residential meters by assigned routes and/or appointment to ensure timely and accurate monthly measurement of energy consumption. Ability to identify and repair non-registering equipment including replacing, programming and installing ERT modules.

**PRIMARY DUTIES AND RESPONSIBILITIES**

• Reads gas meters by operating automated reading equipment: Mobile Collector / Handheld units.
• Downloads / imports assigned route(s) in the Handheld unit / Mobile Collector computer and frequently monitors the computer to ensure acceptable daily response rates. Uploads / exports routes for processing.
• Verifies meter identification numbers and document readings to assure timely and accurate billing of our customers energy consumption.
• Plans daily route using maps, and existing procedures to ensure effective operation of the Mobile Collector technology.
• Participates in the continuous improvement of route/cycle structure. Makes notes and updates location codes and data describing customer premises to help other meter readers perform their duties in a safe and more efficient manner.
• Observes, notes, and reports irregularities of route, Mobile Collector equipment, vehicle, and response of Encoder Receiver Transmitters (ERTs), to ensure supervision is aware of any potential problems.
• Responds to our internal and external customers requests, questions, and concerns in a manner that meets customer expectations.
• Observes documents and communicates gas leaks, suspected gas theft, or malfunctioning of equipment and other hazardous conditions to ensure customer and employee safety and compliance with company policy.
• Participates in training and cross training to increase job knowledge and competency.
• Able to provide and maintain a valid Drivers License and safe driving record.
• Identify non-registering ERTs.
• Works investigate ERT orders, including ability and knowledge to use the necessary equipment and tools to re-program an existing ERT or to install and program new ERT device on meter.
• Ability to read meters either using mobile collector or handheld Itron device or an equivalent device.
• Manual reads (gauges and other larger meters), re-read orders.
• In certain locations, may require overnight stay for mobile collecting.

**EDUCATION AND WORK EXPERIENCE**

High school diploma or the equivalent knowledge of Engli

Equal employment opportunity, including veterans and individuals with disabilities.