Meter Reader

Veolia North America; Moore (OK); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Tuition reimbursement

Volunteer time

Job summary

Veolia North America, LLC is hiring a Meter Reader to gather meter information and support energy management for multiple customers. You will maintain strong customer relationships and provide accurate data to help resolve utility-billing issues while assisting with new account setup and ongoing administrative tasks.

The role requires a High School Diploma or GED and preferred energy/utility experience. Strong communication, detail orientation, and proficiency in MS Office are essential for

Qualifications

• High school diploma or GED required.
• Some energy/utility experience preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office and basic computer applications.

Responsibilities

• Serve as a primary meter data collector for multiple customers daily and monthly.
• Build and maintain positive relationships with customers and internal teams.
• Coordinate with supervisors and field staff to resolve utility-billing issues.
• Assist with new customer account setup and data validation.
• Support administrative tasks, data entry, and reporting as needed.

Skills

Attention to detail

Customer service

Data entry

Microsoft Office

Telephone etiquette

Education

High School Diploma/GED

Job description

Company Description:

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose:

The Meter Reader will be a key part of the SourceOne energy management team responsible for collecting meter information and maintaining good working relationships with all SourceOne customers.

Primary Duties/Responsibilities:

• Directly reporting to Supervisor of Energy Management.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer’s meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.

Education/Experience/Background:

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Knowledge/Skills/Abilities:

• Good PC and Microsoft Office skills.
• Attention to details and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability/flexibility to learn and apply new skills.
• Ability to navigate through a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Additional Information:

Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.