Meter Reader - Water/Wastewater Treatment

Veolia | North America; Hardinsburg (KY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Tuition reimbursement

Job summary

Veolia North America, LLC is seeking a Meter Reader to join our field operations. The role focuses on collecting meter information and maintaining strong customer relationships while supporting data consolidation and routine field tasks.

The candidate will report to a supervisor, handle data for multiple customers daily and participate in on-call rotations, with emphasis on accuracy, communication, and professional service across North America's water and utility projects.

Qualifications

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Responsibilities

• Directly reporting to Supervisor.
• Provide professional service to account relationships.
• Build customer relationships as a key member of management team.
• Gather and consolidate data from varied sources.
• Manage field meter data collection for multiple customers daily and monthly.
• Support field inquiries to help manage billing issues.
• Coordinate and assist with field information for new customer accounts.
• Support researching and identifying field procedures for authorizations of meter location access.
• Proactively identify abnormal metering situations and advise Energy Management.
• Support administrative needs including accounting, reporting and data entry.
• Assist with related maintenance work; GIS updates.
• Assist on riding the garbage truck when needed.
• On call rotation with maintenance staff.

Skills

PC skills

Microsoft Office

Attention to detail

Oral and written communication

Telephone etiquette

Ability to learn new skills

Software navigation

Prioritize work

Professionalism and integrity

Education

High School Diploma/GED

Tools

GIS

Job description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose: The Meter Reader will be a key part of the team responsible for collecting meter information and maintaining good working relationships with all customers.

Primary Duties / Responsibilities

• Directly reporting to Supervisor.
• Professional service to account relationships.
• Building customer relationships as a key member of management team.
• Gathering and consolidating data from varied sources.
• Managing field meter data collection for multiple customers on a daily and monthly basis.
• Support to field inquiry requests to help manage problem resolution for customer utility-billing issues.
• Coordinating and assisting with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer’s meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Supporting administrative needs of the business, including but not limited to, accounting, reporting, the sales process, data entry, back-up phone support, and general administration.
• Help out with other related maintenance work when necessary.
• GIS new and existing water and wastewater infrastructure.
• Assist on riding the garbage truck when needed.
• On call rotation with the maintenance staff.

Qualifications

Education/Experience/Background

• High School Diploma/GED is required.
• Some energy, utility or related experience is preferred.

Knowledge/Skills/Abilities

• Good PC and Microsoft Office skills.
• Attention to details and ability to review materials for accuracy.
• Strong oral and written communication skills.
• Strong telephone etiquette.
• Ability/flexibility to learn and apply new skills.
• Ability to navigate through a variety of computer applications.
• Ability to prioritize work.
• High level of professionalism and integrity.

Benefits

Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.