Meter Reader

Decatur Utilities; Central (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Decatur Utilities is seeking a dependable Meter Reader to read water, gas, wastewater and some electric meters for residential, commercial and industrial customers. The role emphasizes safety, reliability, public health, and excellent customer service as core responsibilities.

You will walk routes, read meters, verify readings, and report irregularities while maintaining route integrity and assisting Field Services as needed.

Qualifications

• High School diploma or GED required.
• At least 1 year of relevant work experience.
• Proficiency with Microsoft Office Suite.
• Ability to stand, walk, reach, stoop, kneel and crouch on a regular basis.
• Lift up to 50 pounds.
• Ability to read and interpret safety rules, operating and maintenance instructions, drawings and procedures.
• Ability to prepare routine reports and short correspondence.
• Strong communication with supervisors, coworkers, customers and the public.
• Operate meter reading software and mobile devices to record readings, photos and memos.

Responsibilities

• Walks or drives truck over established route and takes readings of meter dials.
• Inspects meters and connections for defects, damage and unauthorized connections.
• Reports gas leaks found while reading.
• Recognizes abnormal conditions and keys in proper response to generate service request.
• Indicates irregularities on forms for necessary action by servicing department.
• Verifies readings to locate abnormal consumption and records reasons for fluctuations.
• Tags customer's door if meter cannot be read for any reason.
• Insures that routes are read in a timely manner.
• Maintains route integrity, including water register changes, meter box repairs and weed/shrub control.
• Assists in other areas of Field Services work as needed.

Skills

Meter reading

Customer service

Microsoft Office

Mobile device use

Physical stamina

Education

High School diploma or GED

Tools

Meter reading software

iPhone devices

Job description

Reads water, gas, wastewater and some electric consumption meters and records volume used by residential, commercial and industrial customers.

Key Responsibilities

A commitment to safety, providing reliable utility services, protecting public health and providing excellent customer service are the responsibilities of all job positions at Decatur Utilities. We believe that teamwork, open communication, honesty, integrity, fairness, diversity and respect for each other are essential traits to perform all job duties.

• Walks or drives truck over established route and takes readings of meter dials.
• Inspects meters and connections for defects, damage and unauthorized connections.
• Reports gas leaks found while reading.
• Recognizes abnormal conditions and keys in proper response to generate service request.
• Indicates irregularities on forms for necessary action by servicing department.
• Verifies readings to locate abnormal consumption and records reasons for fluctuations.
• Tags customer's door if meter cannot be read for any reason.
• Insures that routes are read in a timely manner.
• Maintains route integrity, including water register changes, meter box repairs and weed/shrub control.
• Assists in other areas of Field Services work as needed.

Skills, Knowledge and Expertise

• High School diploma or GED
• 1 year of relevant work-related experience
• Ability to use Microsoft Office Suite
• Regularly requires the ability to stand, walk, reach, stoop, kneel, and crouch
• Must be able to lift and/or move up to 50 pounds
• Ability to read, interpret and comprehend documents such as safety rules, operating and maintenance instructions, drawings and procedure manuals.
• Ability to prepare routine reports and short correspondence.
• Ability to interact and effectively communicate with supervisors, co-workers, customers and public groups.
• Ability to operate meter reading software and mobile iPhone meter reading devices to record meter readings, photos, and memos.