Metals Account Specialist – Growth & Support

Ryerson Canada; Chattanooga (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Ryerson Canada in Chattanooga is seeking an Account Representative to provide outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction. You will handle orders, build relationships, and collaborate with multiple departments to develop accounts.

The role emphasizes strong communication, a proactive attitude, and the ability to balance competing requests while delivering timely, accurate service. Previous metal industry exposure is a plus.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the Metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word).
• SAP Experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal‑oriented, driven with a passion to excel.

Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Works with different departments to execute account development plans.
• Prioritizes concurrent customers' demands and provides satisfactory service to all.
• Balances concurrent requests for assistance from internal and external customers for customer service issues.
• Tasks must be completed with speed and accuracy.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

Skills

Excellent communication skills

Positive attitude

Competitive

Goal-oriented

Education

Bachelor’s degree preferred

Tools

Outlook

Excel

Word

SAP

Job description

Ryerson Canada in Chattanooga is seeking an Account Representative to provide outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction. You will handle orders, build relationships, and collaborate with multiple departments to develop accounts.

The role emphasizes strong communication, a proactive attitude, and the ability to balance competing requests while delivering timely, accurate service. Previous metal industry exposure is a plus.