Account Representative

Ryerson; North Kansas City (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Ryerson in the United States is seeking an Account Representative to deliver outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction.

You will process orders, build relationships, and collaborate with departments to implement account development plans; 1-3 years of sales experience preferred; metal industry experience preferred.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Excellent professional written, verbal, and interpersonal communication skills.

Responsibilities

• Process customer orders, make sales calls, and establish relationships with customers.
• Build territory/account approach and monitor resources.
• Collaborate with various departments to execute account development plans.
• Prioritize concurrent customer demands and provide satisfactory service to all.
• Balance concurrent assistance requests from internal and external customers for customer service issues.
• Complete tasks with speed and accuracy.
• Other duties as assigned; responsibilities may change at any time with or without notice.

Skills

Sales experience

Customer relationship management

Interpersonal communication

Education

Bachelor’s degree preferred in business, sales and marketing, economics, or related fields

Tools

Microsoft Office

SAP

Job description

Account Representative – Ryerson

We are seeking a motivated Account Representative to deliver outstanding customer support and drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Process customer orders, make sales calls, and establish relationships with customers.
• Build territory/account approach and monitor resources.
• Collaborate with various departments to execute account development plans.
• Prioritize concurrent customer demands and provide satisfactory service to all.
• Balance concurrent assistance requests from internal and external customers for customer service issues.
• Complete tasks with speed and accuracy.
• Other duties as assigned; responsibilities may change at any time with or without notice.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1-3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word).
• SAP experience is a plus.
• Excellent professional written, verbal, and interpersonal communication skills.
• Positive attitude, competitive, goal‑oriented, driven with a passion to excel.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.