Messenger Operations Lead

SPS-North America; New York (NY); On-site; USD 24,108 - 24,796; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k with matching

Paid Time Off

Educational Discounts

Job summary

SPS-North America in New York is hiring an Internal Messenger Lead. This role involves managing the messenger department, leading the team, and ensuring a high-quality internal service and customer experience. Responsibilities include overseeing deliveries, maintaining records, coordinating schedules, and training staff. Ideal candidates will have a High School Diploma and at least 2 years of experience. The position offers growth opportunities and comprehensive benefits, including health insurance and 401k matching.

Qualifications

• Ability to lead a team and manage day-to-day operations.
• Must possess excellent customer service skills.
• Strong organizational and multitasking abilities required.

Responsibilities

• Manage the messenger department and team.
• Oversee mail and package deliveries.
• Ensure high-quality internal service and customer experience.

Skills

Leadership

Communication

Customer service

Organizational skills

Multitasking

Team management

Education

High School Diploma or equivalent

Tools

Computer-based systems

Job description

SPS-North America in New York is hiring an Internal Messenger Lead. This role involves managing the messenger department, leading the team, and ensuring a high-quality internal service and customer experience. Responsibilities include overseeing deliveries, maintaining records, coordinating schedules, and training staff. Ideal candidates will have a High School Diploma and at least 2 years of experience. The position offers growth opportunities and comprehensive benefits, including health insurance and 401k matching.