Messaging Administrator

Veriipro; Chandler (AZ); On-site; USD 80,000 - 115,000; Full time

Job summary

Veriipro is seeking a skilled Messaging Administrator in Chandler, Arizona, to manage and optimize enterprise messaging platforms. You will be responsible for diagnosing production issues, supporting 24x7 on-call duties, and enhancing operational excellence.

The ideal candidate has hands-on experience with IBM MQ and other messaging tools, with a strong background in troubleshooting issues across Linux and Windows environments.

Qualifications

• Hands-on experience designing, building, and administering messaging platforms.
• Strong troubleshooting and diagnostic skills across distributed systems.
• Experience supporting production environments in a 24x7 on-call rotation.

Responsibilities

• Diagnose, troubleshoot, and resolve production messaging issues across Linux and Windows environments.
• Participate in a 24x7 on-call rotating support schedule for production systems.
• Manage incident triage, vendor escalations, root cause analysis, and problem management activities.
• Lead or support the development of internal tools and operational documentation.
• Contribute to platform optimization and continuous improvement initiatives.

Skills

IBM MQ

IBM Integration Bus

Confluent Kafka

TIBCO Rendezvous (RV)

TIBCO EMS

Linux

Windows

Troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

JIRA

meshiQ

Navigator

Atrium Orchestrator

Dynatrace

Splunk

Job description

We are seeking a skilled Messaging Administrator to manage and optimize our enterprise messaging platforms. This role involves diagnosing and resolving production issues, supporting continuous improvement initiatives, and contributing to the reliability, performance, and scalability of our messaging systems.

Primary Responsibilities

• Diagnose, troubleshoot, and resolve production messaging issues across Linux and Windows environments.
• Participate in a 24x7 on-call rotating support schedule for production systems.
• Manage incident triage, vendor escalations, root cause analysis, and problem management activities.
• Lead or support the development of internal tools, automation, monitoring enhancements, and operational runbook documentation.
• Contribute to platform optimization and continuous improvement initiatives, ensuring operational excellence.

Required Technical Skills & Experience

• Hands-on experience designing, building, and administering messaging platforms, including:
  • IBM MQ (primary)
  • IBM Integration Bus (IIB)
  • Confluent Kafka
  • TIBCO Rendezvous (RV) and TIBCO EMS
• Strong troubleshooting and diagnostic skills across distributed systems.
• Experience supporting production environments in a 24x7 on-call rotation.
• Proficiency with Linux and Windows operating systems in enterprise environments.

Desired / Preferred Skills

• Familiarity with middleware tools and supporting technologies, such as meshiQ, Navigator, Atrium Orchestrator, Dynatrace, and Splunk.
• Experience with JIRA for incident and change management.
• Scripting or programming skills (Python, Shell) to support automation and operational tasks.
• Strong understanding of monitoring strategies, operational metrics, and performance tuning.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).
• Relevant certifications in messaging platforms (IBM MQ, Kafka, TIBCO) are a plus.