Fresno West - Restaurant Leader

Columbia Hospitality, Inc.; Fresno (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Angry Chickz is seeking a General Manager in Fresno to lead daily restaurant operations, drive guest satisfaction, and manage staff performance. You will recruit, train, schedule, and coach team members while maintaining inventory controls and ensuring food safety standards.

The role requires strong leadership, P&L oversight, and the ability to execute promotions and maintain high service quality in a fast-paced environment.

Qualifications

• Education and Training: Knowledge of curriculum design, teaching and measurement.
• English Language: Knowledge of grammar, spelling, and communication.
• Public Safety and Security: Knowledge of safety policies for protection of people, data, property.
• Active Learning: Understanding implications of new information for problem-solving.

Responsibilities

• Attract, recruit, develop, and retain team members aligned with vision and culture.
• Prepare team schedules and assign duties for each shift.
• Maintain high guest and team engagement.
• Manage guest frequency and recovery.
• Ensure service quality and guest satisfaction.
• Enforce company policies and procedures from leadership guidance.
• Monitor food prep methods and portion sizes.
• Ensure compliance with health regulations and cleanliness.
• Plan and execute seasonal offers and promotions with other departments.
• Manage restaurant inventory and product control.
• Review and manage P&L statements to measure productivity and sales.

Skills

Leadership

Staff development

Guest engagement

P&L management

Regulatory compliance

Job description

Summary: The General Manager is responsible for managing the daily operations of the restaurant including the selection, development, and performance management of employees within the standards of Angry Chickz. In addition, they oversee inventory and ordering of food and supplies, optimize profits and ensure guests are satisfied with their dining experience.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Attract, recruit, develop, and retain team members that embrace the vision, values, and culture of Angry Chickz
• Prepare team schedules and assign specific duties for each shift.
• Maintain high levels of engagement with guests and team members
• Responsible for active guest frequency and recovery
• Quality standards of service and guest satisfaction
• Implement and follow all company policies, goals, objectives, and procedures as communicated by leadership.
• Monitor food preparation methods, recipes, and portion sizes.
• Monitor compliance with all health department regulations regarding restaurant cleanliness, food preparation and temperature control.
• Plan and properly execute all activities such as seasonal offers, and promotions with other departments as needed.
• Manage restaurant inventory to ensure proper management of product
• Review and manage P&L statements to measure productivity and restaurant sales goal.

To perform this job successfully, an individual must be able to perform each essential duty. The requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

• Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Active Learning -Understanding the implications of new information for both current and future problem-solving and decision-making.