Merit Awards Program Coordinator

American; Washington (District of Columbia); Hybrid; USD 41,000 - 45,000; Full time

Job summary

American University in Washington, DC is seeking a Merit Awards Program Coordinator to support the Office of Merit Awards. The role focuses on project management and customer service, including organizing scholarship information sessions, coordinating interviews, and maintaining award databases.

You will supervise student staff and assist with front desk operations. The position is hybrid (on-campus 3–4 days/week) with a salary of $30.00–$33.00 per hour and requires a Bachelor's degree or

Qualifications

• Bachelor's degree or equivalent.
• 1–3 years of relevant experience.
• Experience with Outlook, Qualtrics and learning management systems such as Canvas.
• Experience in a higher education environment.
• Experience with social media management.
• Exceptionally strong organizational, writing and editing skills.

Responsibilities

• Organizes student scholarship information sessions and panels.
• Recruits, trains and supervises two student employees and a program assistant.
• Maintains office calendar, newsletters, and event spaces.
• Develops year-end reports and recipient biographies.
• Oversees front desk inquiries and coordinates with Career Center.

Skills

Organizational skills

Writing

Editing

Social media management

Education

Bachelor's degree or equivalent

Tools

Outlook

Qualtrics

Canvas

Microsoft Word

Excel

Job description

Merit Awards Program Coordinator# American University Careers## Merit Awards Program CoordinatorApply: Main Campus (Washington, DC): Full time: Posted Today: R5139American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University**Department:**Merit Awards Associate Director 2**Time Type:**Full time**Job Type:**Regular**FLSA Status:**Non-Exempt**Work Modality:**Hybrid 01 (On Campus 3-4 Days/Week)**Union:**SEIU Local 500 - Provost & Enrollment DivisionThis position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.**Job Description:****Summary:** The Office of Merit Awards oversees the mentoring of nationally competitive, merit-based scholarships that fund study abroad, graduate tuition, and summer research. The Merit Awards Program Coordinator provides essential support to the Office to further the university’s strategic goal pertaining to academic excellence. Primary responsibilities are project management and customer service, including: organizing scholarship information sessions and workshops; supporting the Associate Director in the organization of major annual events; compiling data for the office and drafting the annual report; recruiting the university’s highest performing undergraduate and graduate students; coordinating faculty interview panels, maintaining an award database; helping to publicize award recipients; updating the website, and managing the office’s social media accounts. Assists the office’s Associate Director with the Early Identification Program (EIP) for outstanding sophomores. Works with students, faculty and staff mentors, and national scholarship foundation representatives. He/she supervises and trains a part-time program assistant and up to two Federal Work Study (FWS) students. The Program Coordinator is also responsible for overseeing front-line service in the form of scheduling appointments and interacting with students, parents, and other clients, with support from 1-2 part-time program assistants/FWS students.This is a union-eligible position.**Essential Functions:** 1.) Project Management* Organizes student scholarship information sessions. Arranges faculty committees and interview panels on behalf of national finalists and applicants for multiple scholarships, such as the Truman, Rhodes, UK and Boren scholarships. Supports the Senior Director in organizing meetings with the CAS Merit Awards STEM Committee. Assists the office’s Associate Director with organizing and running large events, including the Early Identification Program Reception and end-of-year breakfast. Arranges dozens of small-group workshops and panel presentations each year. 2.) Front-Desk Service, Supervision, and Scheduling* Recruits, trains, and supervises two student employees including the OMA program assistant responsible for delivering front line customer service. Manages and oversees the front desk and inquiries directed to the office’s general email account ([e-mail]). Works with the Career Center’s Customer Service and Resource Coordinator to ensure seamless customer service between the Office of Merit Awards and Career Center offices.3.) Marketing and Publicity* Prepares and maintains the Office’s primary calendar. Anticipates and publicizes campus and national competition deadlines, advertises workshops and EIP events, oversees EIP newsletter, and reserves spaces for events (in person and virtual). Manages the office's social media presence to promote scholarship opportunities, program deadlines, and student success stories, and to support broader campus visibility for the office. Collaborates with the Career Center and AU Abroad. 4.) Technology and Reporting* In consultation with the Career Center’s Systems Coordinator, implement technical systems, processes and equipment that will support the mission of the office. Develops year end annual report for the Provost and senior leadership, Collects and highlights recipient biographies to illustrate in the end of year report.5.) General Administration and Other Duties as Assigned* On behalf of Merit Awards staff, and in coordination with the Career Center staff, handles telecommunications requests, equipment repairs and supply purchasing. Takes part in Career Center-wide activities as needed. May provide backup support to the Career Center front desk at busy times. Supports the overall administrative functions of the office. **Supervisory Responsibility:*** Supervises a part-time program assistant and two student employees. **Position Type/Expected Hours of Work:*** Full-time.* 35 hours per week.* Hybrid 1 work modality (on campus 3 - 4 days per week). **Salary Range:*** $30.00 - $33.00 per hour. **Required Education and Experience:*** Bachelor's degree or equivalent.* 1 - 3 years of relevant experience.**Preferred Education and Experience:*** 2 - 4 years of relevant experience.* Experience with Outlook, Qualtrics and learning management systems such as Canvas.* Experience in a higher education environment.* Experience with social media management. **Additional Eligibility Qualifications:*** Exceptionally strong organizational, writing and editing skills.* Ability to interact diplomatically with faculty members and scholarship foundation representatives.* Understanding of and desire to serve academically high-achieving students.* Proven track record of reliability and superior attention to detail.* Solid computer skills, including proficiency with Microsoft Word and Excel.**Other Duties:*** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**Benefits**AU offers a competitive benefits package. Click here to learn about American University's unique benefit options.**Other Details*** Hiring offers for this position are contingent on successful completion of a background check.* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an E-Verify employer.**Current American University Employees**American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.**Contact Us**For more information or assistance with the American University careers site, email [e-mail].*American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively \"Protected Bases\") in its programs and activities.*