Part-Time Administrative Assistant

American; Washington (District of Columbia); On-site; USD 30,000 - 33,000; Part time

Job summary

American University is seeking a Part-Time Administrative Assistant for the Center for Well-Being on the Main Campus in Washington, DC. The role is non-exempt, 25 hours per week, within a unionized environment, and involves front office duties and strong customer service.

The Administrative Assistant will handle scheduling, phone and email inquiries, file maintenance, and general office tasks with an emphasis on confidentiality and service to the AU community.

Qualifications

• Client and staff scheduling; answer phones, check Center email and voicemail, schedule appointments, greet walk-ins, manage room requests.
• Direct clients and process client paperwork, provide information to AU community, maintain confidential front office environment.

Responsibilities

• Create and maintain confidential client files; handle fax and phone calls, trainee files, and office mail.
• Proof and maintain office contact lists; manage front desk supplies, make copies, distribute materials, maintain shared spaces.

Skills

Client scheduling

Phone handling

Front desk

Customer service

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Part-Time Administrative Assistant# American University Careers## Part-Time Administrative AssistantApply: Main Campus (Washington, DC): Part time: Posted Today: R5141American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University**Department:**Counseling Center Administrative Support**Time Type:**Part time**Job Type:**Regular**FLSA Status:**Non-Exempt**Work Modality:****Union:**SEIU Local 500 - Provost & Enrollment DivisionThis position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.**Job Description:****Summary:** The Administrative Assistant provides and facilitates the smooth functioning of the Center for Well-Being’s front office. The person in this position must be a responsible, dependable, and supportive team member and, as the Center’s first point of contact, have excellent customer service skills. **Essential Functions:** * Client and staff scheduling. Answer phones, check Center email and voicemail, schedule Center for Well-Being appointments (e.g., initial consultations and single-sessions), greet walk-ins, manage staff and trainee requests for room scheduling.* Client and community contact. Direct clients and process client paperwork, provide information to the AU community regarding Center services, observe and maintain confidential front office environment.* Data Collection and File Maintenance. Create and maintain confidential files for clients. Direct fax and phone calls, trainee files and office mail.* General Office Responsibilities. Proof and maintain office contact lists, manage front desk supplies, make copies, distribute materials, maintain shared office spaces (e.g., crisis room). **Competencies:*** Serving Customers.* Prioritizing and Organizing.* Championing Customer Needs.* Supporting Coworkers.* Making Accurate Judgments and Decisions. **Position Type/Expected Hours of Work:*** Part-time.* 25 hours per week. **Salary Range:*** $22.00 - $24.00 per hour. **Required Education and Experience:*** High school diploma or equivalent.* 1 - 3 years of relevant experience. **Other Duties:*** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.**Benefits**Click here to learn about American University's unique benefit options.**Other Details*** Hiring offers for this position are contingent on successful completion of a background check.* Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.* Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.* American University is an E-Verify employer.**Current American University Employees**American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.**Contact Us**For more information or assistance with the American University careers site, email [e-mail].*American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively \"Protected Bases\") in its programs and activities.*