Merchant Services Officer (Spanish Preferred) - Tucson

ICCU; Tucson (AZ); On-site; USD 70,000 - 110,000; Full time

Job summary

Idaho Central Credit Union seeks a dynamic professional to sell merchant payment processing solutions and related hardware/software to business members in the Tucson area. You will acquire new relationships, meet sales goals, and collaborate with branch teams to grow a robust merchant portfolio.

You will lead the end-to-end sales process, perform rate analyses, present proposals, onboard clients, and coordinate equipment installation and training.

Qualifications

• Bachelor’s degree or equivalent experience.
• Zero to three years merchant services or commercial banking experience, or equivalent work.
• Demonstrated track record of exceeding quota, strong business development, and communication skills.

Responsibilities

• Sell Idaho Central’s merchant payment processing solutions and related hardware/software.
• Acquire and grow merchant processing relationships within assigned region to meet/exceed sales goals.
• Lead all sales activities: prospecting, needs analysis, proposals, onboarding, training of business members, and installation.

Skills

Sales experience

Business development

Communication skills

Customer relations

Education

Bachelor’s Degree

Job description

Job Category: Business Relationship

Requisition Number: MERCH002071

• Posted : July 14, 2026
• Full-Time

Locations

Showing 1 location

MSC Tucson
6235 E Broadway Blvd
Tucson, AZ 85711, USA

MSC Tucson
6235 E Broadway Blvd
Tucson, AZ 85711, USA

Job Responsibilities

• Primarily responsible for selling Idaho Central’s merchant payment processing vendor solutionsand the corresponding hardware and software.
• Acquires new merchant processing relationships within an assigned region to meet and exceed sales goals. This also includes establishing new business members and working with the Treasury Management Officers, Business Relationship Officers, Commercial Loan Officers, Private Client Officers, and branch employees in growing these relationships.
• Leads all aspects of the sales process, including identifying prospects, conducting statement/rate analysis, developing and presenting proposals, onboarding, and equipment installation and training of business members.
• Responsible for developing strategies for managing, maintaining, and retaining their growing merchant portfolio.Works with the Sales Manager and other support staff to assist as needed in this process.
• Develop relationships with the branch network, Business Relationship and Commercial Lending teams with marketing strategies to promote Idaho Central Merchant Processing products throughout the Credit Union’s operating footprint while providing ongoing training to these teams.
• Maintain and develop a strong network and pipeline.Expand and develop account relationships through business development and community involvement.
• Represent Idaho Central Credit Union, developing new leads and promoting a favorable image in all business activities in the community.
• Networking with outside referral sources and current member base for additional business opportunities.
• Cold calling and prospecting businesses for additional referrals and sales opportunities for the Credit Union
• Develops and promotes relationships with other departments and managers to ensure the members are properly handled according to the service standards created at the Credit Union.
• Perform merchant processing statement analysis and rate reviews.
• Other duties as assigned.

Qualifications

Bachelor’s Degree or equivalent experience.Zero to three years merchant services or commercial banking experience, or equivalent work. The qualified candidate must demonstrate a proven track record of exceeding quota, strong business development, and communication skills. Ability to work under pressure and in an organized manner. Excellent communication and people skills.

Performance Standard

Good interpersonal relations and a cooperative and positive attitude towards members and staff.Ability to determine member needs and cross sell Credit Union services.Professional in appearance, attendance, quality, and quantity of work performed.Ability to work under pressure and conflicting situations. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Physical Requirements

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

Must be eligible for membership at Idaho Central Credit Union to obtain employment.

Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.