Merchant Sales Officer

First Merchants Bank; Muncie (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Base Pay Plus Bonuses

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Merchant Sales Officer to drive revenue growth by developing and expanding Merchant Services relationships. You will analyze merchant statements, prepare tailored proposals, and collaborate with bank teams to cross-sell services.

The role requires 3 years of financial services sales experience and an Associate's degree, with travel about 20% for client meetings and business development.

Qualifications

• Associate's degree in business, marketing or related field is required.
• Three (3) years of business development, sales, or related financial services experience.

Responsibilities

• Statement Analysis: Analyze merchant account statements to assemble proposals and RFPs for sales opportunities.
• Proposal Development: Prepare compelling proposals ahead of deadlines tailored to each client to maximize revenue.
• Revenue Enhancement: Identify opportunities to introduce new services/products that boost revenue.
• Client Acquisition: Actively seek and convert prospects into Merchant Services clients, expanding the customer base.
• Relationship Management: Serve as the primary contact for a diverse client portfolio, ensuring high satisfaction and referrals.
• Collaborative Selling: Partner with cross-bank teams to conduct joint calls and presentations.

Skills

Business development

Sales experience

Education

Associate's degree in business, marketing or related field

Bachelor's degree in business, marketing or related field

Job description

First Merchants Bank is seeking a Merchant Sales Officer to join our team! This position will drive revenue growth by developing and expanding new and existing customer relationships through a focus Merchant Services products and solutions.

Essential Duties and Responsibilities:

• Statement Analysis: Analyze merchant account statements-both internally and externally-to assemble proposals and RFPs, providing insightful recommendations that drive sales opportunities.
• Proposal Development: Prepare compelling proposals in advance of deadlines for prospects and clients, tailoring content based on the requirements and the specific needs of each client to maximize new opportunities and revenue.
• Revenue Enhancement: Identify and cultivate opportunities to introduce new services/products that enhance customer satisfaction while maximizing revenue potential.
• Client Acquisition: Actively seek and convert prospects into clients for Merchant Services, expending the customer base and increasing fee generation.
• Relationship Management: Serve as the primary contact for a diverse portfolio of customers, managing their Merchant Services needs and ensuring high satisfaction levels that drive repeat business and referrals.
• Collaborative Selling: Work closely with whole-bank teams to conduct joint calls and presentations, showcasing the value of Merchant Services and identifying cross-selling opportunities.
• Product Optimization: Analyze customer needs to recommend and implement appropriate Merchant Services products that align with their business goals, ensuring profitable account setups.
• Revenue Management: Monitor income production and loss prevention, ensuring that pricing strategies are competitive and aligned with market trends.
• Merchant SME: Provide sales expertise to peers and partners on Merchant Services products, enhancing team effectiveness and driving collective revenue goals.
• Metrics Tracking: Maintain accurate reporting metrics to assess performance against revenue targets and identify areas for improvement.
• Proactive Outreach: Engage in regular outreach to clients and prospects, ensuring a consistent pipeline of opportunities for new business and revenue growth.
• Travel Requirements: Approximately 20% travel required for client meetings and business development efforts.
• Market Research and Analysis: Conduct market research to identify potential client needs and trends, using this information to support proactive sales initiatives and inform client conversations.

In order to be successful in this position, the following is required:

• Associate's degree in business, marketing or a related field of study.
• Three (3) years of business development, sales, or related financial services experience.

The following would be a plus:

• Bachelor's degree in business, marketing or a related field of study.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.