Merchant Business Development Manager

Fidel API; New York (NY); Hybrid; USD 157,000 - 170,000; Full time

Job summary

Fidel API is seeking a Merchant Business Development Manager to drive growth through new merchant partnerships. The ideal candidate will leverage consultative sales techniques and data-driven insights to create impactful strategies, ensuring the success of merchant partnerships in a dynamic fintech environment. This mid-senior level role offers a competitive salary and benefits, along with opportunities for professional development.

Benefits

Competitive base salary + commission

Stock options/equity participation

Health, dental, and vision insurance

401(k) with company match

Professional development opportunities

Qualifications

• Proven track record in consultative sales and partnerships.
• Experience managing strategic merchant partnerships.
• Strong financial acumen and data-driven approaches.

Responsibilities

• Develop and execute a strategic partnership strategy.
• Act as the primary liaison for merchant partners.
• Analyze merchant partner performance and engagement.

Skills

Consultative sales

Data-driven insights

Problem-solving

Decision-making

CRM tools

Education

5+ years in business development

Tools

HubSpot

MS Office Suite

Job description

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We are looking for a motivated and results-driven Merchant Business Development Manager to join our growing Fidel API team. We're looking for dynamic sales leaders who bring energy and enthusiasm, shaping a culture of excellence. Success in this role requires a consultative sales approach, the ability to translate data-driven insights into actionable strategies and a passion for delivering innovative solutions that create tangible business impact for our merchant partnerships.

Key Responsiblities:

• Leverage your expertise to develop and execute a strategic partnership strategy that drives business growth through new merchant partnerships
• Act as the primary liaison for merchant partners, crafting and implementing account-level strategies to generate new business, onboard merchant partners onto the Fidel platform, and surpass revenue and long-term growth targets
• Engage merchant partners with compelling presentations and pitches, showcasing confidence and strategic insight
• Analyse merchant partner performance and engagement, collaborating with the analytics team to uncover new opportunities for growth
• Partner with internal teams to ensure seamless integration, operational efficiency, and sustained merchant partner success
• Cold outreach through email, LinkedIn, attending conferences and events
  
  
  

Requirements


Qualifications

• 5+ years Proven track record in consultative sales, partnerships, or business development within fintech, payments, adtech, martech, or related industries
• Must have Card Linked Offers, Loyalty, Cashback Rewards experience.
• Experience managing and growing strategic merchant partnerships, with a focus on revenue generation and long-term value creation
• Ability to develop and execute go-to-market strategies that drive adoption and engagement
• Strong problem-solving skills, combining financial acumen, long-term vision, and data-driven approaches to tackle complex challenges
• Expertise in data-driven selling and marketing, with a deep understanding of business performance metrics and basic statistical analysis
• Skilled in decision-making, adept at finding common ground and aligning stakeholders and teams with conflicting priorities
• Experienced in delivering high-impact business reviews to internal leadership and senior executives, as well as external partners
• Experienced in CRM tools (e.g., HubSpot) and proficient in MS Office Suite, with the ability to leverage technology for pipeline management and business reporting
• A passion and hunger for Business Development, by cold outreach and attending conferences and events
  
  
  

Preferred Skills

• Expertise in payment processing, API-based solutions, and understanding the merchant offers ecosystem
• Experience working with card schemes (Visa, Mastercard and/or AMEX) and navigating data regulations, ensuring compliance while driving business growth
• Proven ability to lead and manage complex technical sales processes, effectively collaborating with internal product, engineering, and operations teams to deliver seamless solutions
  
  
  

Benefits

• Competitive base salary + commission and performance-based incentives
• Stock options/equity participation
• Health, dental, and vision insurance
• 401(k) with company match
• Hybrid work
• Professional development and fintech industry training opportunities

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  IT Services and IT Consulting

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