Merchandising Team Lead: Visual Standards & Guest Experience

American Eagle Outfitters, Inc.; Millbury (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

40% off AE & Aerie products

Health & wellness benefits

Paid time off and holidays

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Merchandising Team Leader for our Millbury, MA location. You will guide the Merchandising strategy, train and coach a team to exceed visual and guest service standards, and ensure replenishment keeps the store guest-ready.

This role emphasizes leadership, teamwork, and accountability to drive store performance. You will lead by example, manage day-to-day merchandising, and implement floorset plans while upholding AEO Brand Standards across

Qualifications

• Retail leadership experience
• Proven ability to coach and develop a team
• Strong focus on guest experience and service standards
• Experience driving store KPIs and sales growth

Responsibilities

• Drive sales as a Leader on Duty by optimizing floorset and guest experience
• Mentor team to meet AEO brand visual standards and replenishment targets
• Lead hiring, training, and performance feedback for store staff
• Develop short- and long-term business plans to hit key KPIs
• Ensure safety, asset protection, and adherence to company policies and procedures

Skills

Team leadership

Sales driving

Coaching & training

Visual standards

Replenishment

Job description

American Eagle Outfitters, Inc. is seeking a full-time Merchandising Team Leader for our Millbury, MA location. You will guide the Merchandising strategy, train and coach a team to exceed visual and guest service standards, and ensure replenishment keeps the store guest-ready.

This role emphasizes leadership, teamwork, and accountability to drive store performance. You will lead by example, manage day-to-day merchandising, and implement floorset plans while upholding AEO Brand Standards across