Merchandising Systems Delivery Lead

Snatch UP Jobs; Chicago (IL); Remote; USD 150,000 - 200,000; Full time

Job summary

Snatch UP Jobs is seeking a Merchandising Systems Delivery Lead to steer complex, customer-facing transformation projects across North America. This remote, US-based role involves 30%+ travel across the US and Canada, delivering apparel retail technology implementations from discovery through go-live.

You will manage plans and risks, lead workshops with executives, and ensure successful delivery with product and technical teams across multiple active projects.

Qualifications

• Deep hands-on experience in fashion/apparel retail technology implementations.
• Proven ability to deliver retail software projects at customer sites.
• Strong delivery judgment and ability to move complex projects forward with minimal oversight.
• Experience juggling priorities across multiple projects and client relationships.
• Comfort in a senior individual contributor role with regular travel.

Responsibilities

• Lead retail software implementations from discovery to go-live.
• Own project plans, milestones, risks, and issue resolution across multiple customer projects.
• Translate fashion/retail requirements into practical solutions with product/technical teams.
• Lead customer workshops and executive delivery reviews with clarity.
• Support discovery, demos, and scoping activities during pre-sales.

Skills

Retail tech delivery

Senior IC delivery

Stakeholder management

Multi-project prioritization

Travel readiness

Job description

A company in the field of retail technology is hiring a Merchandising Systems Delivery Lead to lead complex, customer-facing transformation projects across North America. This is a hands-on individual contributor role, remote, US-based, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US-based location. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.