Merchandising Systems Delivery Lead

Snatch UP Jobs; Bentonville (AR); Remote; USD 150,000 - 200,000; Full time

Job summary

Snatch UP Jobs is hiring a Merchandising Systems Delivery Lead to steer fashion and apparel retail technology implementations across North America. This is a remote, US-based role with 30%+ travel across the US and Canada.

As an individual contributor, you will own discovery, scope, testing, go‑live, and delivery reviews, turning retail requirements into practical solutions with product and technical teams.

Qualifications

• Deep hands-on experience in fashion and apparel retail including merchandising, allocation, or inventory optimisation.
• Proven record delivering retail technology implementations at customer sites.
• Strong delivery judgment and ability to advance complex projects as an individual contributor.
• Experience managing multiple projects and customer relationships while traveling.

Responsibilities

• Lead retail software implementations from discovery to go-live.
• Own project plans, milestones, risks, and issue resolution across multiple customer projects.
• Translate fashion retail requirements into practical solutions with product and technical teams.
• Lead customer workshops and delivery reviews with clarity.
• Support discovery and scoping during pre-sales.

Skills

Delivery leadership

Customer workshops

Senior IC

Travel readiness

Job description

A company in the field of retail technology is hiring a Merchandising Systems Delivery Lead to lead complex, customer-facing transformation projects across North America. This is a hands-on individual contributor role, remote, US-based, with 30%+ travel across the US and Canada.

What you will do

• Lead retail software implementations from discovery and scope through testing, customer acceptance and go-live.
• Own project plans, milestones, dependencies, risks and issue resolution across several active customer projects.
• Turn fashion and apparel retail requirements into practical solutions with product and technical teams.
• Lead customer workshops, executive conversations and delivery reviews with clarity and confidence.
• Support discovery, demonstrations and solution scoping during pre-sales.

What you bring

• Deep, hands-on experience in fashion and apparel retail, including planning, merchandising, allocation, replenishment or inventory optimisation.
• A record of personally delivering retail technology implementations at customer sites.
• Strong delivery judgment, customer presence and the ability to move complex projects forward without a large team.
• Experience managing competing priorities across multiple projects and ongoing customer relationships.
• Comfort working in a senior individual contributor role and travelling regularly.

US-based location. Base salary is expected to be $150,000-$200,000, with flexibility for exceptional experience.