Merchandising & Stocking Associate

Total Wine & More; Knoxville (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans (medical, dental,).

401(k)

HSA

FSA

Disability & life insurance

Paid parental leave

Pet insurance

Tuition assistance

Career development & product training

Consumer classes

& More!

Job summary

Total Wine & More in Knoxville is seeking store team members to work as Merchandisers, focusing on merchandising, inventory management, and customer service. Roles may include sales, front-end, or other duties as needed, with opportunities for delivery support as assigned.

You'll gather product knowledge through wine, spirits, and beer training, assist with curbside pickup, and help create engaging displays while adhering to all laws and store policies. Benefits vary by role and location.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function.

Skills

Customer service

Retail experience

POS systems

Inventory management

Flexible schedule

Education

High school diploma or equivalent

Tools

POS software

Inventory software

Job description

Total Wine & More in Knoxville is seeking store team members to work as Merchandisers, focusing on merchandising, inventory management, and customer service. Roles may include sales, front-end, or other duties as needed, with opportunities for delivery support as assigned.

You'll gather product knowledge through wine, spirits, and beer training, assist with curbside pickup, and help create engaging displays while adhering to all laws and store policies. Benefits vary by role and location.