Merchandising Service Associate - Plant Service Lead

Lowe's; Harrisonburg (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading home improvement retailer as a Merchandising Service Associate – Plant Service Lead. In this role, you will be the face of customer service, ensuring that our Live Plants section is not only well-stocked but visually appealing and easy for customers to navigate. You will collaborate closely with store leaders and fellow associates to maintain high standards of merchandising and safety. Your contributions will directly enhance the shopping experience and support our commitment to quality service. If you have a passion for plants and a knack for organization, this is the perfect opportunity to grow your career in a supportive environment.

Qualifications

• Must engage with vendors and associates professionally.
• Experience in merchandising and maintaining displays is essential.

Responsibilities

• Oversee execution of Live Nursery merchandising resets and service.
• Ensure merchandise is stocked, fronted, and priced accurately.

Skills

Customer Service

Team Collaboration

Attention to Detail

Visual Merchandising

Education

High School Diploma or equivalent

Tools

Planograms

Job description

Your Impact

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Merchandising Service Associate – Plant Service Lead, this means focusing on Live Plants while:

1. Being friendly and professional while engaging vendors and associates to meet store needs,
2. Ensuring signage, pricing information, and displays are accurate so that merchandise is easy to locate, and
3. Creating visually appealing product selections that are safe, clean, and easy for customers to access.

The Merchandising Service Associate – Plant Service Lead is primarily responsible for overseeing execution of all assigned Live Nursery merchandising resets, service responsibilities and maintenance activities. This involves working outside in the garden center, ensuring merchandise is stocked, fronted, and priced according to planograms and store-specific merchandising standards (e.g., stock, displays, promotion space). The Merchandising Service Associate – Plant Service Lead works closely with the Merchandising Service Manager, MSA - Plant Service associates, and store leaders to set and lead priorities for the MST Live Nursery team and identify store nursery service needs (e.g., materials, supplies, time) while also providing ongoing plant service updates and feedback. The MSA – Plant Service Lead is required to maintain a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized while monitoring for