Merchandising Sales Associate

Tractor Supply Company; Zanesville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to join their Field Activity Support Team. This role involves traveling to various store locations, executing planograms, and ensuring a legendary customer experience. Ideal candidates will possess prior retail experience and a passion for farming or ranching. You'll be a key player in maintaining store standards and delivering top-notch service to customers. Join a company that values work-life balance and offers growth opportunities in a supportive environment.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Prior retail and merchandising experience is required.
• Knowledge of farming, ranching, pets, or welding is preferred.

Responsibilities

• Execute planograms and provide merchandise assembly support.
• Deliver exceptional customer service and maintain store signage.
• Travel to stores within the assigned district as needed.

Skills

Retail experience

Customer service

Communication skills

Problem-solving skills

Basic computer skills

Education

High school diploma or equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential to be available, flexible, adaptable, and service-oriented. You must be able to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts with the ability to work varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion and issues, and offer solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements and accurate cycle counts.
• Complete Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Conduct detailed recovery and review planogram integrity.
• Deliver Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Ask to add value and appreciate the customer.

Ensure customers have a shopping experience that differentiates us from the competition. Provide peak coverage as needed (e.g., Day After Thanksgiving). Additional duties may be assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Knowledge of farming, ranching, pet/equine, or welding is preferred. Must be 18+ and hold a valid driver’s license.

Education: High school diploma or equivalent is preferred but not required. Ability to read, write, and count accurately is necessary.

Preferred Knowledge, Skills, or Abilities

• Knowledge of farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete tasks independently.

Working Conditions

• Generally indoor environment with moderate noise.
• Shifts typically no less than 4 hours, possibly exceeding 8 hours.
• Travel between store locations in your personal vehicle is required, often for extended periods.
• Promote a safe, productive environment and adhere to safety guidelines.
• Work on hard surfaces (concrete, asphalt) with adequate lighting and temperature.

Physical Requirements

• Ability to travel as needed.
• Push and pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment including computers, cash registers, and handling tools.
• Read, write, and count accurately for documentation.
• Communicate effectively with team members and customers.
• Handle contact with birds/poultry.
• Complete required training successfully.
• Operate all necessary equipment, excluding forklift and baler if under 18.
• Lift up to 50 pounds.
• Drive a vehicle.
• Stand and walk throughout the shift.
• Reach overhead and transfer merchandise weighing up to 50 pounds.
• Move throughout the store quickly and safely.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We believe in work-life balance and supporting our Team Members' well-being. Join us for a career with growth opportunities. Your opportunity is out here at Tractor Supply and Petsense.