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Overall Job Summary
The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.
Essential Duties and Responsibilities
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Maintain visual merchandise standards.
- Perform store specific measurements.
- Complete store layout initiatives.
- Perform accurate cycle counts.
- Complete Tractor Way top cap process.
- Hang store signage.
- Assemble merchandise, fixtures, and PDQs.
- Perform detailed recovery and review planogram integrity.
- Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
- Provide peak coverage as needed (e.g., Day After Thanksgiving).
- Perform other duties as assigned.
Required Qualifications
- Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.
- Education: A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately regardless of education level.
Preferred Knowledge, Skills, or Abilities
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Self-directed with the ability to complete assignments independently.
Working Conditions
- Generally indoor environment with moderate noise.
- Shifts vary, generally no less than 4 hours, may exceed 8 hours.
- Travel between store locations using personal vehicle, often for long periods.
- Adhere to safety guidelines and promote a safe work environment.
- Work on hard surfaces and outdoor lots with adequate lighting and temperature.
Physical Requirements
- Travel as needed.
- Push and pull merchandise up to 2,000 pounds with proper equipment.
- Lift or reach merchandise overhead occasionally.
- Stand, kneel, twist, crouch, squat, bend, climb ladders frequently.
- Operate store equipment and communicate effectively.
- Handle and transfer merchandise weighing up to 50 pounds.
- Operate vehicles and perform physical tasks safely and efficiently.
Disclaimer
This job description provides an overview of responsibilities and is not exhaustive. All duties are performed as assigned by a supervisor.