Merchandising Sales Associate

Tractor Supply Company; Mount Joy (Lancaster County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to enhance the customer experience in stores. This role involves executing planograms, assembling merchandise, and delivering exceptional service while traveling between locations. Ideal candidates will possess retail experience and a passion for farming or ranching. Join a supportive team that values work-life balance and offers comprehensive benefits, including medical and tuition reimbursement. This is a fantastic opportunity for those looking to make a positive impact in their community while growing professionally.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Prior retail or merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute planograms and provide merchandise assembly support.
• Deliver exceptional customer service and maintain store signage.
• Communicate effectively with supervisors regarding work completion.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we strive to make the life out here a little better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts with the ability to work varied hours, days, nights, and overtime as needed.
• Proactively communicate with your District FAST Supervisor regarding work completion, issues, and solutions.
• Accurately and promptly complete planograms and resets.
• Perform store-specific measurements and accurate cycle counts.
• Complete the Tractor Way top cap process and hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity and perform detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover Needs, Recommend Solutions, Add Value & Appreciate.

Ensure customers have a shopping experience that stands out from the competition. Provide peak coverage as needed (e.g., Day After Thanksgiving). Perform other duties as assigned.

Required Qualifications

Experience: Prior retail or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count accurately is essential regardless of education level.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical conflict resolution.
• Self-directed with minimal assistance needed.

Working Conditions

• Indoor and outdoor environments with moderate noise; shifts typically 4-8 hours.
• Travel between store locations using personal vehicle, often for extended periods.
• Maintain safety and adhere to company guidelines.

Physical Requirements

• Travel support within district; ability to lift/move merchandise up to 50 pounds.
• Frequent standing, kneeling, twisting, crouching, and climbing ladders.
• Operate store equipment and communicate effectively.
• Handle contact with birds/poultry.
• Complete all training successfully.
• Operate equipment such as forklifts (if age-appropriate).

Disclaimer

This overview is not exhaustive. Duties may be assigned by supervisors as needed.

Company Info

At Tractor Supply and Petsense, our Team Members drive our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal. Our mission and values guide us in delivering exceptional service and fostering a supportive environment. Learn more about our culture and benefits. We believe in work-life balance and supporting your growth. Your opportunity is out here at Tractor Supply and Petsense.