Merchandising Sales Associate

Tractor Supply Company; Marion (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a Field Activity Support Team Member to enhance customer experiences across various store locations. In this dynamic role, you will travel to different stores, executing essential tasks such as planograms, merchandise assembly, and signage maintenance. Your ability to communicate effectively and provide exceptional customer service will be vital in ensuring a distinguished shopping experience. Join a team dedicated to improving the lives of its neighbors and making a meaningful impact in the community. This position offers the opportunity to grow within a supportive environment that values teamwork and personal development.

Benefits

Health Coverage

Life and Disability Insurance

Paid Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Experience in retail or merchandising is required.
• Knowledge in farming, ranching, pet/equine, or welding is preferred.

Responsibilities

• Execute tasks such as planograms, merchandise assembly, and signage maintenance.
• Provide Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, Ask for value addition.

Skills

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Cash Registers

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to execute tasks such as planograms, merchandise and fixture assembly, and signage maintenance. The FAST Team Member interacts with customers and Team Members to deliver a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply, we aim to improve the lives of our neighbors and teams every day.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, you should be available, flexible, adaptable, and service-oriented. Your responsibilities include:

• Maintaining regular attendance.
• Working scheduled shifts, including varied hours, days, nights, and overtime as needed.
• Communicating proactively with your District FAST Supervisor regarding work progress and issues.
• Completing planograms, resets, and store measurements accurately and promptly.
• Performing cycle counts and the Tractor Way top cap process.
• Hanging signage, assembling merchandise and fixtures, and reviewing planogram integrity.
• Providing Legendary Customer Service through GURA: Greet, Uncover needs, Recommend solutions, and Ask for value addition.
• Ensuring a distinguished shopping experience for customers.
• Providing peak coverage during special events or busy periods.
• Performing additional duties as assigned.

Required Qualifications

Experience in retail or merchandising is required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count is essential.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding is highly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Excellent interpersonal skills and ethical conflict resolution.
• Self-directed with minimal supervision.

Working Conditions

• Indoor and outdoor work environments with moderate noise.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between store locations using personal vehicle, often for extended periods.
• Adherence to safety guidelines to promote a safe work environment.

Physical Requirements

• Travel as needed.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment, including computers and cash registers.
• Read, write, and count accurately for documentation.
• Handle birds/poultry safely.
• Complete required training successfully.
• Operate equipment like dollies, handtrucks, forklifts (if age permits).
• Lift up to 50 pounds.
• Drive vehicles and move merchandise throughout the store.

Disclaimer

This job description provides an overview of responsibilities but is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits, including health coverage, life and disability insurance, paid leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decisions. We are committed to supporting our Team Members' growth and well-being, offering meaningful rewards and a clear career path. Join us to make a difference out here.