Merchandising Sales Associate

Tractor Supply Company; Jefferson (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Merchandising Sales Associate to join their dynamic team. In this role, you will travel between stores, executing essential merchandising tasks while ensuring a Legendary Customer Experience. Your responsibilities will include maintaining visual standards, interacting with customers, and supporting store layout initiatives. If you have a passion for retail and possess strong communication skills, this is an exciting opportunity to make a significant impact in a thriving environment. Join a team that values collaboration and customer satisfaction!

Qualifications

• Prior retail and/or merchandising experience is required.
• Must be able to read, write, and count accurately.

Responsibilities

• Execute planograms and maintain visual merchandise standards.
• Deliver Legendary Customer Service through proactive communication.
• Assemble merchandise and perform detailed cycle counts.

Skills

Retail Experience

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Interpersonal Skills

Education

High School Diploma or Equivalent

Tools

Forklift

Dolly

Handtruck

Cash Register

Job description

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Overall Job Summary

The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
• Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
• Complete planograms and resets accurately and in a timely manner.
• Maintain visual merchandise standards.
• Perform store specific measurements.
• Complete store layout initiatives.
• Perform accurate cycle counts.
• Complete Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures and PDQs.
• Perform detailed recovery and review planogram integrity.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• FAST Team Members may be required to perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.

Education: A high school diploma or equivalent is preferred, but not required. FAST Team Members must be able to read, write, and count accurately regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Must be self-directed and able to complete assignments with little assistance.

Working Conditions

• Generally working indoors with moderate noise.
• Work shifts vary from store to store, generally no less than 4 hours and may exceed 8 hours.
• Traveling between store locations in your personal vehicle is required.
• Adhere to safety guidelines to promote a safe work environment.
• Indoor floors and outdoor lots are hard surfaces; lighting and temperature are adequate.

Physical Requirements

• Travel as required.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Lift or reach merchandise overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment.
• Read, write, and count accurately.
• Communicate effectively with team members and customers.
• Handle and be in contact with birds/poultry.
• Complete all required training.
• Operate necessary equipment (e.g., dolly, handtruck, forklift, baler, computer, cash register).
• Sitting, standing, walking, kneeling, reaching overhead, and lifting up to 50 pounds.
• Drive a vehicle.
• Move merchandise throughout the store.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by the supervisor.