Merchandising Sales Associate

Tractor Supply Company; Harvard (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated FAST Team Member to enhance customer experiences and execute essential merchandising tasks. This role involves traveling to various store locations, where you'll assemble merchandise, maintain signage, and ensure planogram integrity. With a focus on delivering exceptional service, you will play a vital role in creating a positive shopping environment. Join a team that values work-life balance and offers comprehensive benefits, including medical and tuition reimbursement. If you are adaptable, service-oriented, and eager to contribute to a thriving community, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience is required.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Execute variable tasks such as planograms and merchandise assembly.
• Deliver Legendary Customer Service through proactive communication.
• Ensure a memorable shopping experience that differentiates from competitors.

Skills

Retail Experience

Customer Service

Communication Skills

Problem-Solving Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Forklifts

Cash Registers

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute “start to finish” variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, able to fulfill the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts with the ability to work varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements.
• Perform accurate cycle counts.
• Complete the Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity through detailed recovery.
• Deliver Legendary Customer Service via GURA: Greet, Uncover Needs & Wants, Recommend Solutions, Add Value & Appreciate.
• Ensure a memorable shopping experience that differentiates from competitors.
• Provide peak coverage as needed (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience is required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ with a valid driver’s license.

Education: High school diploma or equivalent preferred, but not required. Ability to read, write, and count accurately is essential regardless of education level.

Preferred Knowledge, Skills, or Abilities

• Knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Interpersonal skills and ethical issue resolution with minimal conflict.
• Self-directed with the ability to complete tasks independently.

Working Conditions

• Generally indoor work with moderate noise.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between store locations using personal vehicle, often for extended periods.
• Maintain a safe, productive environment following safety guidelines.
• Work on hard surfaces, with adequate lighting and temperature.

Physical Requirements

• Travel as needed for district support.
• Push and pull up to 2,000 pounds with proper equipment.
• Occasionally lift overhead.
• Stand, kneel, twist, crouch, squat, bend, stoop, climb ladders frequently.
• Access all store areas safely.
• Operate store equipment including computers, cash registers, forklifts, etc.
• Read, write, and count accurately for documentation.
• Communicate effectively with team and customers.
• Handle contact with birds/poultry.
• Complete required training successfully.
• Operate all necessary equipment safely.
• Lifting up to 50 pounds.
• Drive a vehicle.
• Stand and walk for entire shifts.
• Move merchandise weighing up to 50 pounds throughout the store.
• Move quickly and safely throughout the store and outdoor areas.

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

Apply or refer a friend through our internal portal.

Our Mission and Values guide us in creating a positive culture. We support work-life balance and provide opportunities for growth. Your opportunity is out here at Tractor Supply and Petsense.