Merchandising Sales Associate

Tractor Supply Company; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated FAST Team Member to travel within a district and execute essential retail tasks. This role involves maintaining planograms, providing customer support, and ensuring a legendary shopping experience. Ideal candidates will have retail experience and a passion for customer service, along with knowledge in farming or related fields. Join a team that values work-life balance and offers comprehensive benefits, making a positive impact in the community every day.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Prior retail and/or merchandising experience required.
• Knowledge in farming, ranching, pet/equine, or welding preferred.

Responsibilities

• Execute variable tasks such as planograms and signage maintenance.
• Deliver Legendary Customer Service through proactive communication.
• Assemble merchandise and fixtures as needed.

Skills

Retail Experience

Customer Service

Problem-Solving Skills

Communication Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

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The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

As a FAST Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, capable of fulfilling the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts with the ability to work varied hours, days, nights, and overtime as needed.
• Communicate proactively with your District FAST Supervisor regarding work completion, issues, and solutions.
• Complete planograms and resets accurately and promptly.
• Perform store-specific measurements.
• Conduct accurate cycle counts.
• Complete the Tractor Way top cap process.
• Hang store signage.
• Assemble merchandise, fixtures, and PDQs.
• Review planogram integrity through detailed recovery.
• Deliver Legendary Customer Service through GURA: Greet, Uncover Needs & Wants, Recommend Solutions, Add Value & Appreciate.
• Ensure customers have a distinguished shopping experience.
• Provide peak coverage during high-traffic times (e.g., Day After Thanksgiving).
• Perform other duties as assigned.

Required Qualifications

Experience: Prior retail and/or merchandising experience required. Knowledge in farming, ranching, pet/equine, or welding is preferred. Must be 18+ and possess a valid driver’s license.

Education: High school diploma or equivalent preferred; ability to read, write, and count is essential.

Preferred knowledge, skills, or abilities

• Knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ethical issue resolution.
• Self-directed with minimal assistance needed to complete tasks.

Working Conditions

• Generally indoor environment with moderate noise; outdoor lots are hard surfaces.
• Shifts typically range from 4 to over 8 hours, varying by store.
• Travel between stores using personal vehicle required, often over long distances.
• Adhere to safety guidelines to promote a safe environment.

Physical Requirements

• Ability to travel as needed.
• Push/pull merchandise up to 2,000 pounds with equipment.
• Lift or reach overhead occasionally.
• Stand, kneel, twist, crouch, squat, bend, and climb ladders frequently.
• Access all store areas safely.
• Operate store equipment and communicate effectively.
• Handle and transfer merchandise weighing up to 50 pounds.
• Operate vehicles and perform physical tasks throughout the shift.

Disclaimer

This overview is not exhaustive. Duties may be assigned by supervisors as needed.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

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Our Mission and Values guide our culture and decisions. We believe in work-life balance and supporting our Team Members with meaningful rewards. Your opportunity is out here at Tractor Supply and Petsense.