Merchandising Operations Specialist

Starboard; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Starboard is seeking a Merchant Coordinator to lead the total Merchandise operation in the office, supporting daily activities that will affect sales, gross margin and weeks of supply. You will work with vendors to resolve issues and communicate merchant requests to onboard personnel.

The role emphasizes building relationships, data accuracy and timely reporting, with a focus on process improvements and cross‑department teamwork within Starboard Group and Onboard Media.

Qualifications

• Experience in merchandising or related business subjects.
• Foundational understanding of math and business acumen.
• Self-motivated and a passion for excellence.
• Excellent verbal and written communication skills, with strong collaboration.
• Ability to adapt to ambiguity.
• Ability to set priorities and manage multiple priorities with attention to detail.

Responsibilities

• Create and maintain SKU.
• Set up vendors.
• Pricing management: Markdowns, Mark Ups and Voyage Pricing.
• Heavy data entry.
• SKU identification for ships.
• Update and maintain commissions database.
• Create shipboard communications through the internal shipboard communication system.
• Communicate with vendors to receive data needed for system inputs.
• Send monthly sales reports to vendor partners and prepare reports as needed for internal business reviews.
• Manage and respond to requests from DC and Customer Service.
• Manage and respond to merchandising requests received from ships.
• Attend and actively participate in weekly department team meetings prepared to discuss timelines and issues.
• Assist with other Merchandising team projects and category-specific tasks.

Skills

Merchandising basics

Vendor relationship building

Data entry

Communication

Time management

Attention to detail

Education

High School Diploma or Equivalent

Job description

Starboard is seeking a Merchant Coordinator to lead the total Merchandise operation in the office, supporting daily activities that will affect sales, gross margin and weeks of supply. You will work with vendors to resolve issues and communicate merchant requests to onboard personnel.

The role emphasizes building relationships, data accuracy and timely reporting, with a focus on process improvements and cross‑department teamwork within Starboard Group and Onboard Media.