Merchandising & Operations Lead

Michaels Stores; Seattle (WA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

various voluntary insurance options

employee discounts

access to partner discount programs

Job summary

The Merchandising Manager at Michaels Stores drives merchandising and operational execution across truck processing, inventory routines, planogram sets, pricing accuracy, and visual standards to maintain a customer-ready store environment. This role emphasizes workload planning, in-stock optimization, and team development in a fast-paced retail setting.

With 3+ years of leadership experience, you will oversee SOP adherence, MOD coverage, and compliant promotional execution while ensuring store

Qualifications

• 3+ years retail leadership experience

Responsibilities

• Assist Store Manager in adhering to SOPs and Company programs to ensure compliance with laws and requirements.
• Ensure execution of company policies, maintaining store conditions and results.
• Provide Manager-on-Duty (MOD) coverage and uphold service standards.
• Lead truck execution, unloading, sorting and flow of merchandise to the sales floor.
• Own workload planning and daily task prioritization with store leadership.
• Maintain in-stock levels and replenishment accuracy through SISO routines.
• Oversee Planogram (POG) execution to meet company standards and schedules.
• Maintain visual merchandising standards, including initial product placement.
• Support a clean, organized, and customer-ready store environment.
• Manage inventory control, accuracy, and stock movement.
• Execute ad sets with compliant promotional signage and placement.
• Process price changes accurately and on time across the sales floor and systems.
• Oversee Ship from Store fulfillment to ensure accuracy and timeliness.
• Process RTVs and ASN receiving with proper documentation.
• Manage store damages procedures and shrink reduction.
• Train and coach team members through onboarding and ongoing skill-building.
• Collaborate on Asset Protection to reduce shrink.

Skills

Retail leadership

Merchandising

Inventory management

Planogram execution

Pricing accuracy

Job description

The Merchandising Manager at Michaels Stores drives merchandising and operational execution across truck processing, inventory routines, planogram sets, pricing accuracy, and visual standards to maintain a customer-ready store environment. This role emphasizes workload planning, in-stock optimization, and team development in a fast-paced retail setting.

With 3+ years of leadership experience, you will oversee SOP adherence, MOD coverage, and compliant promotional execution while ensuring store