Merchandising Lead: Team Leadership & Retail Excellence

Sam's East, Inc.; Florence (SC); On-site; USD 60,174,000 - 83,097,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

Paid time off

Parental leave

Bereavement

Jury duty

Voting leave

Job summary

Sam's Club in Florence, SC is hiring a member service oriented role focused on assisting customers with self-service technology, guiding purchasing decisions, locating merchandise, resolving issues, and promoting store products and services.

The position supports supervision of associates, upholding safety, ethics, and open door policy while delivering excellent service and teamwork. Benefits include health coverage, 401(k), PTO, bonuses where applicable, and opportunities for career growth.

Qualifications

• 6 months retail experience.
• 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Acknowledge members and identify needs; provide guidance on self-service technology and assist with purchasing decisions.
• Locate merchandise, stock and organize the sales floor, and ensure proper pricing and displays.
• Resolve member issues and concerns; promote Walmart/Sam's Club products and services; uphold the Open Door Policy.

Skills

Retail experience

Customer service

Job description

Sam's Club in Florence, SC is hiring a member service oriented role focused on assisting customers with self-service technology, guiding purchasing decisions, locating merchandise, resolving issues, and promoting store products and services.

The position supports supervision of associates, upholding safety, ethics, and open door policy while delivering excellent service and teamwork. Benefits include health coverage, 401(k), PTO, bonuses where applicable, and opportunities for career growth.