Merchandising Lead: Multi-Route Coverage & Training

Keurig Dr Pepper Inc.; McKinney (TX); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Paid time off

401k with company match

Tuition reimbursement

Mileage reimbursement

Job summary

Keurig Dr Pepper Inc. is seeking a Merchandiser Lead to cover Greater McKinney, Melissa, Allen and Plano, TX. This full-time role starts at 5:00 am, with several weekend shifts and overtime as needed.

You will manage merchandising across multiple routes while delivering exceptional customer service to retail stores. The role requires at least 1 year of customer service experience, physical ability to lift up to 50 lbs, and a valid driver’s license with reliable transportation.

Qualifications

• 1 year of experience in customer service, involving tasks such as resolving customer issues and maintaining effective communication with store managers.
• Ability to lift up to 50 lbs repeatedly.
• Possession of a valid driver's license and access to a dependable vehicle.

Responsibilities

• Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores.
• Coordinate delivery and merchandising schedules with Sales Representatives/Managers.
• Build relationships with store personnel to ensure superior customer satisfaction.
• Identify incremental sales opportunities for Sales Representatives to pursue.
• Provide feedback on competitor activities and best practices.
• Cover routes and provide sales/merchandising services as assigned.
• Available to work weekends and holidays.
• Follow the 4-week training schedule for merchandising team with new hires.
• Train merchandisers on best practices and help them grow.
• Brief frontline employees on scheduling and meetings.
• Responsible for an area equal to 3 normal Merchandising routes.

Skills

Customer service

Job description

Keurig Dr Pepper Inc. is seeking a Merchandiser Lead to cover Greater McKinney, Melissa, Allen and Plano, TX. This full-time role starts at 5:00 am, with several weekend shifts and overtime as needed.

You will manage merchandising across multiple routes while delivering exceptional customer service to retail stores. The role requires at least 1 year of customer service experience, physical ability to lift up to 50 lbs, and a valid driver’s license with reliable transportation.