Merchandising Lead: Member Experience & Team Coach

Sam's Club; Wake Forest (NC); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off and family leave

Job summary

Sam's Club is seeking a dedicated Retail Associate to deliver outstanding member service, guide self-service technology, and assist in supervising associates. Primary duties include stocking merchandise, maintaining displays, and ensuring a safe, welcoming store environment at our Wake Forest, NC location.

The role offers an hourly wage with additional benefits, opportunities for advancement, and a focus on customer-first service aligned with Walmart standards.

Qualifications

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Responsibilities

• Provide member service by acknowledging needs and guiding self-service technology.
• Assist management with supervising associates and coordinating tasks to meet goals.
• Maintain the sales floor and organize merchandise, ensuring displays are clean and up to date.
• Uphold safety, security, and company policies; support Open Door Policy and ethical standards.

Skills

Retail experience

Customer service

Job description

Sam's Club is seeking a dedicated Retail Associate to deliver outstanding member service, guide self-service technology, and assist in supervising associates. Primary duties include stocking merchandise, maintaining displays, and ensuring a safe, welcoming store environment at our Wake Forest, NC location.

The role offers an hourly wage with additional benefits, opportunities for advancement, and a focus on customer-first service aligned with Walmart standards.