Merchandising Lead: Elevate Guest Experience

Six Flags Entertainment Corporation; Charlotte (NC); On-site; USD 19,286 - 22,041; Full time

Job summary

Six Flags Entertainment Corporation is seeking a Merchandise Lead in Charlotte, NC to manage daily merchandising operations and execute strategies that align with the brand. The role emphasizes guest service, inventory control, and teamwork within park locations.

Responsibilities include training staff, analyzing sales data, handling guest inquiries, and coordinating promotional events to maximize visibility and store performance. Must lift 10-50 lbs and maintain punctual attendance.

Qualifications

• Must be 16 years old or older.
• Must be organized with excellent time management skills and able to work flexible shifts.
• Must be punctual with a good attendance record.
• Must have good verbal and written communication skills.
• Must be able to lift 10–50 lbs.

Responsibilities

• Demonstrate excellent guest service and maintain a positive attitude toward Guests, Team Members and Management.
• Ensure merchandise is attractively displayed and stock is maintained according to visual merchandising standards.
• Develop and train employees on product knowledge, sales techniques, and customer service best practices.
• Analyze sales performance data to develop strategies for exceeding sales goals and improving store performance.
• Handle guest inquiries and resolve issues with professionalism and efficiency.
• Collaborate with area supervisor to plan promotional events and maximize merchandise visibility throughout the park.
• Oversee daily store operations, including opening and closing procedures, Point of Sale procedures, and inventory management.
• Enforce all Park and Department policies and procedures, issuing discipline as needed.
• Assist supervisor with daily inventory control functions, damages, transfers, and orders; maintain cash handling compliance.

Job description

Six Flags Entertainment Corporation is seeking a Merchandise Lead in Charlotte, NC to manage daily merchandising operations and execute strategies that align with the brand. The role emphasizes guest service, inventory control, and teamwork within park locations.

Responsibilities include training staff, analyzing sales data, handling guest inquiries, and coordinating promotional events to maximize visibility and store performance. Must lift 10-50 lbs and maintain punctual attendance.