Merchandising Lead

Walmart; Ohio; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a Store Associate to provide exceptional member service while supervising associates. Responsibilities include customer assistance, team leadership, stock management, and ensuring safety standards. The role offers competitive hourly wages and various benefits, including health coverage and paid time off.

Benefits

Health coverage

401(k) plan

Stock purchase option

Paid time off

Education programs

Qualifications

• Must be 18 years or older.
• Minimum of 6 months retail and customer service experience.

Responsibilities

• Provides member service and support.
• Supervises and trains associates in the assigned area.
• Ensures safety standards and compliance.

Skills

Customer service

Team leadership

Communication skills

Time management

Job description

Position Summary...

What you'll do...

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training on processes, providing guidance on member service techniques, ensuring policy compliance, supporting the Open Door Policy, and participating in hiring, scheduling, promoting, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes documentation according to company policies.

Maintains safety standards by conducting safety sweeps, handling hazardous materials, and reporting unsafe conditions.

Ensures merchandise presentation and stock levels are maintained, including handling claims, zoning, stocking, and organizing merchandise, and managing damages and shrinkage.

Monitors product quality and sanitation standards, manages product rotation and recalls, and oversees merchandising categories and cleaning.

Oversees the picking and staging of club pickup orders, ensuring compliance with company policies.

Develops and implements processes to meet business needs through collaboration and analysis, and promotes compliance with policies and ethical standards.

Leads and participates in team activities, coordinating work, providing feedback, and adapting to change.

Benefits include health coverage, 401(k), stock purchase, paid time off, education programs, and other perks. The hourly wage ranges from $20.00 to $28.00, with potential premiums based on specific circumstances.

Minimum Qualifications...

Must be 18 years or older, with 6 months retail and 6 months customer service experience.

Preferred Qualifications...

Experience leading a team, supervising, hiring, evaluating, mentoring, and managing workload.

Primary Location...

6955 Miller Ln, Dayton, OH 45414-2658, United States of America