Merchandising Lead

Walmart; Mississippi; On-site; USD 60,000 - 80,000; Full time

Job summary

Walmart seeks a team leader to enhance customer service and support associates. This role includes supervising team dynamics and ensuring compliance with company standards while promoting a respectful workplace. Qualifying candidates will have retail experience and leadership capabilities.

Benefits

Health benefits: medical, vision, dental

401(k) and stock purchase

Paid time off: PTO and parental leave

Disability and education assistance

Qualifications

• Must be 18 or older, with 6 months retail and customer service experience.
• Experience leading a team, including hiring and managing workloads preferred.

Responsibilities

• Provide member service by acknowledging members and guiding them.
• Support management in supervising associates and participating in recruiting.
• Maintain safety standards and oversee merchandise presentation.

Skills

Customer service

Leadership

Teamwork

Problem-solving

Job description

Position Summary...

This role involves providing member service by acknowledging members, identifying their needs, guiding them regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.

Supports management in supervising associates, assigning duties, communicating goals, training on processes, ensuring compliance, and participating in recruiting and performance evaluations.

Responsible for stocking supplies, organizing the sales floor, maintaining safety standards, managing merchandise presentation, overseeing order staging, developing processes, ensuring compliance with policies, leading team efforts, and fostering a respectful and ethical workplace environment.

Promotes company values, supports ethical standards, and ensures customer and member satisfaction. Demonstrates leadership, teamwork, integrity, and a commitment to continuous improvement.

Benefits include:

• Health benefits: medical, vision, dental
• Financial benefits: 401(k), stock purchase, life insurance
• Paid time off: PTO, parental leave, family care leave, and more
• Additional benefits: disability, discounts, military leave, education assistance

Wage range: $20.00 to $28.00 per hour, with potential premiums based on specific circumstances.

Minimum Qualifications...

Must be 18 or older, with 6 months retail and customer service experience.

Preferred Qualifications...

Experience leading a team, including hiring, evaluating, mentoring, and managing workloads.

Location: 465 Goodman Rd E, Southaven, MS 38671-9525, United States of America