Merchandising Lead

Walmart; Milwaukee (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

Walmart is seeking a dedicated individual to provide exceptional member service, assist in management tasks, and ensure quality merchandise presentation. This role includes promoting a respectful workplace and supporting team performance while adhering to company policies. Candidates must have prior retail and customer service experience.

Benefits

Competitive pay

Performance bonuses

Health benefits

Retirement plans

Paid time off

Education assistance

Qualifications

• At least 6 months of retail and customer service experience.
• Must be 18 or older.

Responsibilities

• Provides member service and support with purchasing decisions.
• Assists management in supervising associates.
• Maintains safety and quality of merchandise.

Skills

Customer Service

Leadership

Team Management

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training, providing guidance on member service techniques, and ensuring compliance with policies. Supports recruiting, hiring, scheduling, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes and maintains the sales floor, and completes documentation following company procedures. Maintains facility safety, conducts safety sweeps, handles hazardous materials, and reports unsafe conditions.

Ensures merchandise presentation, handles claims and returns, zones, stocks, and organizes products, and manages product displays. Oversees food and merchandise quality, including rotation, dating, recalls, and sanitation.

Oversees order staging, develops and implements processes to meet business needs, and ensures compliance with policies and standards of ethics and integrity. Leads and participates in teams, supports change, and promotes a respectful workplace.

Demonstrates integrity, acts ethically, and supports Walmart's culture and sustainability goals. Focuses on customer service, making decisions based on reliable information, and continuously seeks improvements and new skills.

Benefits

Competitive pay, performance bonuses, health benefits, retirement plans, paid time off, and other perks such as education assistance through Live Better U. Benefits vary by employment status and location.

Minimum Qualifications

Must be 18 or older, with at least 6 months of retail and customer service experience.

Preferred Qualifications

Leadership experience, including team management, hiring, mentoring, and workload management.

Primary Location

8050 N 124th Street, Milwaukee, WI 53224-4200, United States of America