Merchandising Lead

Walmart; Grand Prairie (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a team leader to provide exceptional member service and support management tasks at their Texas location. The role includes supervising associates, managing in-store operations, and ensuring member satisfaction through effective service and communication. Competitive pay and benefits, including educational assistance, are offered.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational assistance through Live Better U

Qualifications

• Must be 18 or older.
• At least 6 months of retail and customer service experience is required.

Responsibilities

• Provides member service by addressing needs and concerns.
• Assists management in supervising associates and training.
• Manages inventory and presentation of merchandise.

Skills

Customer Service

Team Leadership

Problem Solving

Communication

Job description

Position Summary...

What you'll do...

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, training on processes, and ensuring compliance with policies. Supports recruiting, scheduling, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, and maintains safety standards through regular safety sweeps and proper handling of hazardous materials.

Ensures merchandise presentation and quality, manages claims and returns, and oversees the staging of club pickup orders.

Develops and implements processes to meet business needs, promotes compliance with policies, and leads team activities to meet goals.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks. We also provide educational assistance through the Live Better U program.

The hourly wage range for this position is $20.00 to $28.00, with potential premiums based on specific circumstances.

Minimum Qualifications...

Must be 18 or older, with at least 6 months of retail and customer service experience.

Preferred Qualifications...

Experience leading a team, including hiring, evaluating, mentoring, and managing workloads.