Merchandising & Customer Experience Specialist

The TJX Companies, Inc.; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

Marshalls, part of The TJX Companies, is hiring to deliver a highly satisfying customer experience in a fast-paced store environment. You will engage with customers, uphold brand standards, and support multifaceted store operations from merchandising to checkout.

Candidates should demonstrate strong communication, attention to detail, and the ability to multi-task. A flexible schedule and teamwork with peers and supervisors are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Models established customer experience practices with customers.
• Rings customer purchases/returns accurately and counts change.
• Promotes credit and loyalty programs.
• Maintains and follows merchandising procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and cleanliness.
• Supports safety policies and loss prevention efforts.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Job description

Marshalls, part of The TJX Companies, is hiring to deliver a highly satisfying customer experience in a fast-paced store environment. You will engage with customers, uphold brand standards, and support multifaceted store operations from merchandising to checkout.

Candidates should demonstrate strong communication, attention to detail, and the ability to multi-task. A flexible schedule and teamwork with peers and supervisors are essential for success in this role.